Getting started with e-mail

E-mail is quickly becoming a leading method of communication in the workplace. If you are new to using e-mail, this might seem daunting, but improving your e-mail skills is easier than you think.

First, make sure you are familiar with e-mail etiquette. Although an e-mail message is generally less formal than a traditional business letter, there is still a set of commonly recommended e-mail rules to consider.

Next, you can learn how to take advantage of the tools in Microsoft Office Outlook 2003. Did you know that all the familiar formatting features of Microsoft Office Word 2003 are also available to you in Outlook for writing e-mail messages? You can even create a custom signature that is automatically added to every message you send. And just like the other programs in the Microsoft Office System, Outlook includes many keyboard shortcuts to help you complete common tasks more quickly.

The following links will help you make the most of your e-mail communications.

• Stand up straight and mind your e-mail manners (Article)
  Let the Crabby Office Lady teach you the rules of e-mail etiquette.
• About e-mail accounts (Article)
  Find out how to use Outlook with your existing e-mail address.
• About using Word as your e-mail editor (Article)
  Discover how to use Word formatting features when writing your e-mail messages.
• Create or modify e-mail signatures (Article)
  Learn how to automatically personalize your e-mail messages with your signature.
• Use the keyboard to work in Outlook (Training)
  Save time by using keyboard shortcuts.