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Most e-mail programs allow you to send messages with a priority — normal by default, high for urgent messages, or low for less important messages. In Outlook, when you receive an e-mail message with a special priority, it is denoted with an icon for high or low priority.

As you work in Outlook, you can have messages you receive moved automatically into folders other than your Inbox. By using Search Folders (Search Folders: Virtual folders that contain views of all e-mail items matching specific search criteria. The items remain stored in one or more Outlook folders.) in Outlook 2003, you can quickly find all messages with a high or low priority, no matter which folder in your Inbox they are located. Learn more about Search Folders.

Using Search Folders to find important messages

1. In Mail, on the File menu, point to New, and then click Search Folder.
2. Under Select a Search Folder, in the Reading Mail section, select Important mail.
3. In the Search mail in list, select the Outlook data file this Search Folder will include, and then click OK.

 Note   Search Folders are specific to one Microsoft Exchange Server mailbox or Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organize and back up items for safekeeping.). To search multiple Outlook data files, you must create a Search Folder for each data file.

The new Search Folder is created in the Navigation Pane under Search Folders.

 Tip   To make the Search Folder even more visible, you can also move the Search Folder to the Favorite Folders section at the top of the Navigation Pane by right-clicking the Search Folder and then clicking Add to Favorite Folders.