Before you empty the folder, you might want to review messages, to ensure that no messages you want to keep were mistakenly labeled as junk.
To empty the Junk E-mail folder, do the following:
- In Mail, in the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.), click the Junk E-mail folder.
- On the Folder tab, in the Clean Up group, click Empty Folder.
To permanently delete individual messages from the Junk E-mail folder without emptying it, select the message, and then press SHIFT+DELETE.
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