Create an Outlook Data File (.pst) to save your information

When you run Microsoft Outlook 2013 for the first time, the necessary data files are created automatically.

Sometimes additional data files are needed. For example, older messages and items that you don’t use regularly can be archived to an Outlook Data File (.pst) (Outlook Data File (.pst): Data file that saves your messages and other items on your computer. You can assign a .pst file to be the default delivery location for email messages. You can use a .pst to organize and back up items for safekeeping.). Or, if your online mailbox is near your storage quota, you could move some items at an Outlook Data File (.pst).

  1. Click Home.
  2. In the New group, click New Items, point to More Items, and then click Outlook Data File.
  3. In the Create or Open Outlook Data File dialog box, in the File name box, type the name as you want it to appear in the Outlook Folder Pane (Folder Pane: The column on the left side of the Outlook window that contains folders for each view, such as Mail or Calendar. Click a folder to show the items in the folder. Formerly the Navigation Pane in earlier releases.), and then click OK.
  4. By default, data files are not password-protected. To add a password to your data file, under Password, type that password that you want to use in the Password and Verify Password text boxes.

If you set a password, you must enter it every time that the data file is opened — for example, when Outlook starts or when you open the data file in Outlook.

 Important    Microsoft, your Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.), or your email administrator don’t have access to your password, nor can they assist you with recovering the contents of the Outlook Data File (.pst) if you forget the password.

If you access your email account from multiple computers or devices, it’s important to know that when messages are moved to an Outlook Data File (.pst) they are available only on the computer where the file is saved.

About Outlook Data Files (.pst and .ost)

Outlook Data Files (.pst) created in Outlook 2013 are saved on your computer in the Documents\Outlook Files folder.

An Outlook Data File (.pst) is used for POP3 (Post Office Protocol 3 (POP3): A common Internet protocol that is used to retrieve email messages from an Internet email server.) email accounts. Additionally, when you want to create archives or backup files from any of your accounts in Outlook, Outlook Data Files (.pst) are used.

Some accounts use an offline Outlook Data File (.ost). This is a synchronized copy of the messages saved on a server and that can be accessed from multiple devices and applications such as Outlook. These accounts include IMAP (IMAP (Internet Message Access Protocol): Unlike Internet email protocols such as POP3, IMAP creates folders on a server to store/organize messages for retrieval by other computers. You can read message headers only and select which messages to download.), Microsoft Exchange Server, and accounts.

Offline Outlook Data Files are saved in the drive:\Users\user\AppData\Local\Microsoft\Outlook folder. It isn’t necessary to back up an offline Outlook Data File (.ost) as it is a copy of the information on the server. If you set up the account again or on another computer or device, a synchronized copy of your messages are downloaded from the server.

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Applies to:
Outlook 2013