Use keyboard shortcuts with your contacts.
The third area of Outlook that this course looks at is contacts. After all, what's the point in being able to send messages and meeting requests to people if you can't keep information about them up to date? The Contacts folder is basically your personal address book, where you can keep all the details you need about various people.
Find out how to use the keyboard to add a new contact, move around the Contact Details dialog box, and also how to look up a contact.
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