Change your ISP e-mail account information

Applies to
Microsoft Office Outlook® 2003

Just when you think that you have everything set up in Outlook 2003, along comes change. Perhaps you have a new password for your e-mail account. Or in the ever-changing high-technology world of the Internet, mergers and other changes with Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.) might require you to change your e-mail address. Maybe your ISP is changing the e-mail server (e-mail server: A computer that stores e-mail messages.) you connect to. This article explains how to make all of these changes in Outlook.

ShowChange your e-mail account password

To help keep your system secure, you should regularly change your password.

Use strong passwords that combine uppercase and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Passwords should be 8 or more characters in length. A pass phrase that uses 14 or more characters is better. For more information, see Help protect your personal information with strong passwords.

It is critical that you remember your password. If you forget your password, Microsoft cannot retrieve it. Store the passwords that you write down in a secure place away from the information that they help protect.

Your ISP can provide you with information about how to change your account password. After you make that change, you need to update the account password information that is saved in Outlook:

  1. On the Tools menu, click E-mail Accounts.
  2. Select View or change existing e-mail accounts, and then click Next.
  3. Select your ISP account, and then click Change.
  4. Under Login Information, change the Password box to the new password for your e-mail account.

ShowChange your e-mail address

Recently subscribers to a large broadband Internet provider were notified that their e-mail domain names would change because of a merger. This means that a person with the e-mail address of someone@example.com would need to change example.com to something new, specified by the ISP.

For example, say your current e-mail address is pat@adatum.com. Your ISP, A. Datum Corporation, notifies you that they merged with Contoso, Ltd., and will change your e-mail address to pat@contoso.com.

  1. On the Tools menu, click E-mail Accounts.
  2. Select View or change existing e-mail accounts, and then click Next.
  3. Select your ISP account, and then click Change.
  4. Under User Information, change the E-mail Address box to the new e-mail address provided by your ISP.
  5. Click More Settings.
  6. Under Other User Information, if you already specified a Reply e-mail address, make sure the address is still correct. If you leave it blank, when people reply to your e-mail, the address you entered in step 4 is used.

ShowChange your e-mail server address

Although uncommon, the server you connect to in order to receive and send e-mail sometimes changes.

For example, say your current POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) and SMTP (Simple Mail Transfer Protocol (SMTP): A common protocol that is used to send e-mail messages across the Internet.) e-mail servers are mail.adatum.com. Your ISP, Adatum, notifies you that they merged with Contoso and will change your POP3 e-mail server to mail.contoso.com.

  1. On the Tools menu, click E-mail Accounts.
  2. Select View or change existing e-mail accounts, and then click Next.
  3. Select your ISP account, and then click Change.
  4. Under Server Information, change the Incoming mail server (POP3) text box to the new server information provided by your ISP.
  5. Under Server Information, change the Outgoing mail server (SMTP) text box to the new server information provided by your ISP.
 
 
Applies to:
Outlook 2003