Multi-line layout is only available in a table view type (view type: The basic structure of a view. When you create a view, you must first select one of five view types (table, timeline, day/week/month, card, or icon) to determine how information will be arranged and formatted in your new view.).
- On the View menu, point to Arrange By, and then click Custom.
- Click Other Settings.
- Under Other Options, do one of the following:
- To always use multi-line layout, select Always use multi-line layout.
If this option is unavailable, clear the Use multi-line layout in widths smaller than n characters check box, and then select Always use multi-line layout.
- To specify the width at which Microsoft Outlook switches to single-line layout to show more fields, select the Use multi-line layout in widths smaller than n characters check box, and then type the number you want for n.