When you are attempting to connect to a shared Business Contact Manager database (Business Contact Manager database: The database that stores information about Accounts, Business Contacts, Opportunities, Business Projects, and other items.) for the first time, or if you are attempting to reconnect, you may receive one of the following messages:
Cannot access the database server on computer <computername>. For more information, click Help.
Connectivity to your shared database (shared database: A database that is shared out to other users. These users create their own local copy, which is periodically synchronized with the shared database.) has been lost. You are now working offline.
There are a number of possible causes listed in the table below.
Try one or more of the following to help resolve this issue.
If you are connecting to a shared database for the first time
If you have previously connected to a shared database and are reconnecting
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