Add names to the Junk Email Filter lists

As part of its filtering criteria, the Microsoft Outlook 2010 Junk Email Filter checks message senders against lists of email addresses and Internet domains designated either as safe or to be blocked. You can customize the filter to block or allow senders or message types.

What do you want to do?


Add trusted names to the Safe Senders or Safe Recipients Lists

By adding email addresses and domain names that you trust to the Safe Senders List, you instruct Outlook that messages from those sources are never to be considered as junk. If you belong to mailing lists or distribution lists, you can add these names to your Safe Recipients List.

To add a person to the Safe Senders List, click a message from the sender. On the Home tab, in the Delete group, click Junk, and then click Never Block Sender.

To add a specific address or domain to the Safe Recipients List, click a message from the sender. On the Home tab, in the Delete group, click Junk, and then click Never Block the Group or Mailing List.

To manually add names or domains to these lists, do the following:

  1. On the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options.
  2. Do one of the following:
    • To add safe senders, on the Safe Senders tab, click Add.
    • To add safe recipients, on the Safe Recipients tab, click Add.

      Add address or domain dialog box
  3. In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address that you want to add. For example, you can add :
    • a specific email address, such as someone@example.com
    • an Internet domain, such as @example.com, or example.com.
  4. Click OK and repeat for each entry that you want to add.
    • If you want all Contacts to be considered safe senders, select the Also trust e-mail from my Contacts check box in the Safe Senders tab.
    • Some people whom you correspond to might not be listed in your Contacts. If you want all such people to be considered as safe senders, select the Automatically add people I e-mail to the Safe Senders List check box.
    • If you have existing lists of safe names and addresses, you can move that information into Outlook. Click Import from File and browse for the list file that you want. To create a file that uses your current list, click Export to File and then specify where you want the new file saved.
    • To change a name on either list, click the name that you want to change and then click Edit. To remove a name, click the name that you want and then click Remove.
    • If you are using a Microsoft Exchange Server account, all of the names and email addresses that are in your organization's address book — also known as the Global Address List — are automatically considered safe.

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Add unwanted names to the Blocked Senders List

Messages from addresses or domain names in the Blocked Senders List are always treated as junk. Outlook moves any detected incoming message from senders in the Blocked Senders List to the Junk E-mail folder, regardless of the content of the message.

 Note    The Outlook Junk Email Filter doesn’t stop junk email from being delivered, but instead diverts suspected spam to the Junk E-mail folder instead of your inbox. You can make the Junk Email Filter more strict by changing its level of protection, or some third-party solutions are available which can be more aggressive.

To add a specific sender to the Blocked Senders List, click a message from the sender. On the Home tab, in the Delete group, click Junk and then click Block Sender.

To add names to the Blocked Senders List:

  1. On the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options.
  2. On the Blocked Senders tab, click Add.

    Add address or domain dialog box
  3. In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address that you want to add. For example, you can add :
    • a specific email address, such as someone@example.com
    • an Internet domain, such as @example.com, or example.com.
  4. Click OK and repeat for each entry that you want to add.

 Notes 

  • If you have existing lists of safe names and addresses, you can move that information into Outlook. Click Import from File and browse for the list file that you want. To create a file that uses your current list, click Export to File and then specify where you want the new file saved.
  • To change a name on the list, click the name that you want to change and then click Edit. To remove a name, click the name that you want and then click Remove.
  • If you are using a Microsoft Exchange account, all of the names and email addresses that are in your organization's address book — also known as the Global Address List — are automatically considered safe and can’t be added to the blocked list.

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Block messages from particular country/region codes

You may find unwanted email messages come from particular countries/regions. Outlook lets you block messages from those areas - the Blocked Top-Level Domains List lets you block messages from email addresses that end in a particular top-level domain or country/region code. For example, selecting the CA [Canada], US [United States], and MX [Mexico] check boxes in the list blocks messages that come from email addresses that end in ca, us or mx. Additional country/region codes appear in the list.

  1. On the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options.
  2. On the International tab, click Blocked Top-Level Domain List.

Blocked Top-Level Domain List dialog box

  1. In the list, select the check box for the country/region code that you want to block, or click Select All.
  2. Click OK in both open dialog boxes..

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Block messages in unfamiliar alphabets

You can block all email addresses in language encodings — also known as character sets, or alphabets — that you specify. Today, most junk email is sent in the US-ASCII encoding. The remainder is sent in various international encodings. By using the Blocked Encodings List, you can filter out unwanted email messages that are displayed in languages that you don't understand.

  1. On the Home tab, in the Delete group, click the arrow next to Junk, and then click Junk E-mail Options.
  2. On the International tab, click Blocked Encodings List.

Blocked Encodings List dialog box

  1. In the list, click the language encoding that you want to block, or click Select All.
  2. Click OK in both open dialog boxes.

 Notes 

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Applies to:
Outlook 2010