Add names to the Junk E-mail Filter lists

As part of its filtering criteria, the Microsoft Outlook Junk E-mail Filter checks message senders against lists of e-mail addresses and Internet domains designated either as "safe" or to be blocked. You can customize your filter by adding to its list of senders or message types to block automatically, or to its list of trusted senders whose mail is allowed through to your Inbox.

ShowAddresses and domains

  • You can add either specific e-mail addresses, as in someone@example.com, or Internet domains, such as @example.com or example.com, to your Junk E-mail Filter lists. Outlook performs suffix matching, which means that if the entry example.com appears in a list, then that list's rule applies to any e-mail from any domain ending in example.com.
  • Entries for specific addresses always take precedence over entries for domain names. For example, to block a domain (@example.com) but not a specific address in the same domain (someone@example.com), add the domain (@example.com) to the Blocked Senders List, and then add the specific address (someone@example.com) to the Safe Senders List.
I want to:


Add trusted names to the Safe Senders List

You can specify e-mail addresses and domain names that you trust to be in your Safe Senders List. By adding them to the Safe Senders List, you instruct Outlook that messages from those sources are never to be treated as junk.

Safe Senders

  1. On the Tools menu, click Options to open the Options dialog box.
  2. On the Preferences tab, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
  3. Click the Safe Senders tab.
  4. Click Add.
  5. In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address that you want to add. For example, you can add :
    • a specific e-mail address, such as someone@example.com
    • an Internet domain, such as @example.com, or simply example.com.
  6. Click OK.

Add address or domain

  • If you want all of your Contacts to be considered safe senders, select the Also trust e-mail from my Contacts check box in the Safe Senders tab. For more information, see Include my Contacts as Safe Senders.
  • Some people whom you correspond with may not be listed in your Contacts. If you want all such people to be considered as safe senders, select the Automatically add people I e-mail to the Safe Senders List check box. For more information, see Add people I e-mail to the Safe Senders List.
  • If Block Automatic Picture Download is turned on (the default setting), messages from or to e-mail addresses or domain names that are in the Safe Senders List and the Safe Recipients List will be treated as exceptions, and external content (such as pictures) won't be blocked. An exception is made when the Permit downloads in e-mail messages from senders and to recipients defined in the Safe Senders and Safe Recipients Lists used by the Junk E-mail filter check box in the Automatic Picture Download Settings dialog box is cleared.
  • If you have existing lists of safe names and addresses, you can move that information into Outlook. For more information, see Import e-mail addresses into the Junk E-mail Filter Lists.
  • To quickly add a sender, domain name, or mailing list name to the Safe Senders List, right-click a message from a source that you consider safe. On the shortcut menu that pops up, point to Junk E-mail, and then click Add Sender to Safe Senders List or Add Sender's Domain (@example.com) to Safe Senders List. It is worthwhile to periodically review messages moved to the Junk E-mail folder for any that may have been mistakenly classified as junk. You can recover messages you want and add those senders to your Safe Senders list.
  • To remove a name from the Safe Senders List, on the Safe Senders tab of the Junk E-mail Options dialog box, click the name that you want to remove, and then click Remove.
  • To change a name in the Safe Senders List, on the Safe Senders tab, click the name that you want to change, and then click Edit.
  • If you are using a Microsoft Exchange account, all of the names and e-mail addresses that are in your organization's address book (also known as the Global Address List) are automatically considered safe. (Microsoft Exchange is much more common in business e-mail systems and rarely used in home or personal accounts.)

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Add trusted names to the Safe Recipients List

If you belong to mailing lists or distribution lists, you can add these names to your Safe Recipients List so that any messages sent to these e-mail addresses or domain names will never be treated as junk.

Safe Recipient

  1. On the Tools menu, click Options to open the Options dialog box.
  2. On the Preferences tab, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
  3. Click the Safe Recipients tab.
  4. Click Add.
  5. In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address that you want to add. For example, you can add :
    • a specific e-mail address, such as someone@example.com
    • an Internet domain, such as @example.com, or simply example.com.
  6. Click OK.

Add address or domain

 Notes 

  • To quickly add a sender, domain name, or mailing list name to the Safe Recipients List, right-click a message from a source that you consider safe. On the shortcut menu that appears, point to Junk E-mail, and then click Add Recipient to Safe Recipients List.
  • To remove a name from the Safe Recipients List, on the Safe Recipients tab of the Junk E-mail Options dialog box, click the name that you want to remove, and then click Remove.
  • To change a name in the Safe Recipients List, on the Safe Recipients tab, click the name that you want to change, and then click Edit.
  • If you are using an Exchange account (rare in home or personal e-mail accounts), all of the names and e-mail addresses that are in your organization's address book (also known as the Global Address List) are automatically considered safe.

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Add unwanted names to the Blocked Senders List

You can easily block messages from a specific sender by adding the sender's e-mail address or domain name to the Blocked Senders List. Messages from addresses or domain names in this list are always treated as junk. Outlook moves any incoming message from senders in the Blocked Senders List to the Junk E-mail folder, regardless of the content of the message.

Blocked Senders

  1. On the Tools menu, click Options to open the Options dialog box.
  2. On the Preferences tab, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
  3. Click the Blocked Senders tab.
  4. Click Add.
  5. In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address that you want to add. For example, you can add :
    • a specific e-mail address, such as someone@example.com
    • an Internet domain, such as @example.com, or simply example.com.
  6. Click OK.

Add address or domain

 Notes 

  • To quickly add a sender to the Blocked Senders List, right-click an e-mail message from that sender. On the shortcut menu, point to Junk E-mail, and then click Add Sender to Blocked Senders List.
  • If you have existing lists of blocked names and addresses, you can move that the information into Outlook. For more information, see Import e-mail addresses into the Junk E-mail Filter Lists.
  • To remove a name from the Blocked Senders List, on the Blocked Senders tab of the Junk E-mail Options dialog box, click the name that you want to remove, and then click Remove.
  • To change a name in the Blocked Senders List, on the Blocked Senders tab, click the name that you want to change, and then click Edit.

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Block messages from particular countries or regions

You may find unwanted e-mail messages come from particular countries/regions. Outlook lets you block messages from those areas - the Blocked Top-Level Domains List lets you block messages from e-mail addresses that end in a particular top-level domain or country/region code. For example, selecting the CA [Canada], US [United States], and MX [Mexico] check boxes in the list blocks messages that come from e-mail addresses that end in ca, us or mx. Additional country/region codes appear in the list.

International

  1. On the Tools menu, click Options to open the Options dialog box.
  2. On the Preferences tab, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
  3. Click the International tab, and then click Blocked Top-Level Domain List.
  4. In the list, select the check box for the country/region code that you want to block, or click Select All.
  5. Click OK twice.

Blocked Top-Level Domain List

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Block messages in unfamiliar alphabets

You can block all e-mail addresses in language encodings (also known as character sets, or alphabets) that you specify. Today, most junk e-mail is sent in the US-ASCII encoding. The remainder is sent in various other international encodings. The Blocked Encodings List lets you filter out unwanted e-mail that is displayed in languages that you don't understand.

International

  1. On the Tools menu, click Options to open the Options dialog box.
  2. On the Preferences tab, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
  3. Click the International tab, and then click Blocked Encodings List.
  4. In the list, click the language encoding that you want to block, or click Select All.
  5. Click OK twice.

Blocked Encodings List

 Notes 

  • Unicode encodings are not included in the Blocked Encodings List. (Unicode is the standardized catalog of digital codes representing the characters [letters and symbols] in the alphabets of 24 major languages worldwide.)
  • Messages that have unknown or unspecified encodings will be subject to filtering by the regular Junk E-mail Filter.

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Applies to:
Outlook 2007