Add an email account

If you’re new to Outlook or are installing Outlook 2013 on a new computer, the Auto Account Setup automatically starts when you first run Outlook. You can also add email accounts to Outlook —for example, if you want access to your Outlook.com, Live.com, Gmail, or Yahoo! Mail messages. See Add an email account later to learn how. On a related note, here’s more about what's happening with your hotmail, msn, or live.com accounts in case you were wondering.

  1. Start Outlook for the first time.
  2. When prompted to set up an email account, click Next.
  3. To add an email account, click Yes, and then click Next.
  4. Enter your name, email address, and password, and then click Next.

If your computer is connected to a domain for an organization that uses Microsoft Exchange Server, your mail information is automatically inserted and the password box doesn't appear because your Exchange account uses the same password as the one you use to log on to your computer.

  1. Click Finish.

Add an email account later

Usually, email accounts are added when Outlook first runs. But fear not, you can add email accounts at any time.

  1. Click File > Add Account.

Add Account command in the Backstage view

The Add Account dialog box appears.

  1. On the Auto Account Setup page, enter your name, email address, and password, and then click Next.
  2. Click Finish.

If you added an Exchange account, you will need to exit and restart Outlook.

What if my account can’t be set up automatically?

Sometimes Outlook isn’t able to automatically set up a new account and might ask you to try again using an unencrypted connection to the mail server. If that doesn’t work, you can still add the account, but you’ll have to provide some additional information. See the support page for your email provider or contact them directly for help with any settings you’re unsure of.

On the Auto Account Setup page, check the Manual setup or additional server types box (Windows 8) or the Manually configure server settings or additional server types box (Windows 7). Manual setup choices are explained in Add an email account with custom settings or when automatic setup doesn’t work.

What's happening to hotmail, msn, and live mail?

If your free Microsoft email account hasn't already been upgraded to Outlook.com, it will be soon. But you can still use your @hotmail.com, @msn.com, or @live.com email address to log in to your account. You'll still have access to your email messages, calendar, and contacts. You'll see a new look in Outlook.com with Mail, People (contacts), Calendar, and OneDrive (files you can store in the "cloud").

After you log in to your upgraded account, you'll see this:

Outlook.com home page

Click the down arrow to the right of Outlook |, and you'll see this (plus the four Office Online programs):

Mail, People, Calendar, and OneDrive

Learn more about upgrading to Outlook.com.

 
 
Applies to:
Office 365 Enterprise, Office 365 Midsize Business, Office 365 Small Business, Outlook 2013