Customers who are using Microsoft Office XP or Microsoft Office 2003 applications to open and save documents that are stored on network servers might experience performance issues. An increase in network activity when users access Office XP and Office 2003 in this scenario can result in performance delays. Delays occur on local area networks (LANs) and wide area networks (WANs), but users on WANs with low bandwidth are most likely to experience delays.

The Improving network performance when users access Office XP and Office 2003 documents whitepaper explains:

• How Office applications manage network data transfer when users work with documents on network servers.
• How you can investigate and troubleshoot network performance issues users experience when they run Office applications.
• Recommended practices for improving performance when users access Office documents across a network.

The last section in the whitepaper provides a list of Microsoft Knowledge Base (KB) articles where you can find recommendations for improving performance in key scenarios.