Troubleshoot Pocket PC or Smartphone synchronization - OneNote

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Troubleshoot Pocket PC or Smartphone synchronization

Applies to: Microsoft Office OneNote 2003

Show I am unable to import notes from my Palm handheld computer.

You cannot use Microsoft Office OneNote 2003 to copy notes from some handheld computers, such as a Palm handheld computer. You can use OneNote to import notes from a Pocket PC running Windows Mobile 2003 software for Pocket PC, Pocket PC 2002 software, or Pocket PC 2000 software. You can also use OneNote to import voice recordings from Microsoft Windows Mobile 2003–based Smartphones.

Show I can't copy my notes or recordings from OneNote to my Pocket PC or Smartphone.

You can only import notes or recordings from a mobile device to OneNote. Exporting notes or recordings from OneNote to a mobile device is not supported.

Show It takes a long time to copy my notes or recordings from my Pocket PC or Smartphone to OneNote.

The first time you use OneNote to import your notes or recordings from your mobile device, it may take some time to copy all of your notes or recordings, especially if your notebook contains a large amount of information. After the initial transfer, subsequent transfers will take less time because only new and modified notes will be copied to OneNote.

Note Some of the features or functionality described in this topic are available only if you have installed Microsoft Office OneNote 2003 Service Pack 1. To learn more about the service pack and how to download it, see Service pack features in OneNote 2003.