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Modify your Office Live Small Business account
 

As your business needs change, you can add, remove, or change the account type, domain names, applications, and services for your Microsoft Office Live Small Business account.

 Note    It is not possible to change the e-mail address that the Web site owner uses to sign in to Office Live Small Business.

This article describes how you can make changes to your Office Live Small Business account. For information about creating and modifying your Web site, see Get started creating your Web site.

What do you want to do?


Purchase an additional service

Along with the services that are provided for you in the Office Live Small Business account that you signed up for, you can also purchase additional services.

  1. On the Office Live Small Business Home page, at the top, click More, and then click Add/Manage Services.
  2. Click the category for the service that you want to purchase, and then next to the service name that you want to add from the list, click sign up.
  3. If more than one plan is listed under Select a plan, choose the plan that you want, and then click Save and continue.
  4. Under Type your contact information, type your contact information, and then click Save and continue. If you have already provided your contact information, it appears for you.
  5. Type your credit card information if it does not appear, and then click Save and continue.
  6. Do one of the following:
    • Click Complete my order.
    • Read the service agreement, and then click I accept, complete my order.

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Change your plan for an additional service

For each additional service in your Office Live Small Business account that you want to modify, you can select from several plans for that service. For example, when you sign up for a new Office Live Small Business account, you automatically receive 500 MB of storage space for your account. You can purchase additional storage space, and later decrease the amount of storage that is available to you, by selecting any of the optional plans that are offered.

  1. On the Office Live Small Business Home page, at the top, click More, and then click Add/Manage Services.
  2. Under Choose a category, select the type of service that you want to change.
  3. In the list that appears, next to the service that you want to change, click change plan.

     Note   Each account type provides a different amount of storage for your Web site, data transfer (bandwidth usage), and business applications storage. If the storage that is allotted for your current account exceeds the allotment for the account that you plan to switch to, you should reduce your storage usage by removing data before switching accounts. If the usage exceeds the allotment when you switch accounts, any excess data is deleted.

  4. Under Select a plan, select the plan that you want, and then click Save and continue.
  5. Under Type your contact information, type your contact information, and then click Save and continue. If you have already provided your contact information, it appears for you.
  6. Do one of the following:
    • If you are upgrading your account, enter your credit card information, and then click Confirm upgrade.
    • If you are downgrading your account, click Confirm downgrade.

 Note   If you downgrade an additional service, be sure to back up your data first. Any data that is associated with an additional service is deleted when you downgrade the additional service in your Office Live account.

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Use an existing domain name

If you already have a domain and want to use it with Office Live Small Business, you can redirect it from its current service provider to Office Live, and then add it to your Small Business account. For more information, see Redirect your domain name to Office Live Small Business.

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Purchase an additional domain name

You can buy additional domain names for your Office Live Small Business Web site. You can also protect the privacy of your domain registration information when you purchase a domain name. Purchasing an additional domain name for your business can make it easier for your customers to find your Web site.

When you first purchase an additional domain name, it automatically becomes the primary domain for your Office Live Small Business Web site. When you own more than one domain, customers can type any of your domain name URLs to reach your Web site at its main, or primary, domain. In addition, traffic for all of your domains is combined and tracked under that primary domain name. For more information about primary domains, see Change your primary domain.

To purchase an additional domain name:

  1. On the Office Live Small Business Home page, at the top, click More, and then click Domain Manager.
  2. Click Purchase additional domains.
  3. Under Type the domain name that you want to purchase, type the domain name in the Domain name box, and then, in the drop-down list next to the Domain name box, select the extension that you want.
  4. Click Check availability, and then follow the instructions to complete the sign-up process for the domain name.
  5. If the domain name is available, click Confirm to accept the domain name that you requested. If it is not, repeat step 3 using a different domain name.
  6. Under Type your contact information, type your contact information, and then click Save and continue. If you have already provided your contact information, it appears for you.
  7. Type your credit card information if it does not already appear, and then click Save and continue.
  8. Read the service agreement, and then click I accept, complete my order.

 Note   Any e-mail accounts created for your additional domain name will be based on your primary domain name.

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Remove an additional service

If you remove an additional service, be sure to back up your data first. Any data that is associated with an additional service is deleted when you remove the additional service from your Office Live Small Business account.

To remove an additional service in Office Live Small Business

  1. On the Office Live Small Business Home page, at the top, click More, and then click Add/Manage Services.
  2. Click the category for the service that you want to remove, and then next to the service name, click remove.
  3. Click Confirm remove .

 Note   If the remove link does not appear next to the service that you want to remove, you can cancel the service online by doing the following:

To remove an additional service online from Help

You can remove any of the following additional services by clicking the link in Help that corresponds to the country or region where you live.

  • E-mail accounts
  • Workspaces and Business Applications users
  • Bandwidth
  • Workspaces and Business Applications storage

To remove one of the additional services listed above, click the link below that corresponds to the country or region where you live:

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