Set up Lync Online

With Lync Online, you can stay in touch with colleagues, partners, and customers with availability (presence) indicators, instant messaging, and audio and video conversations.

Before setting up Lync Online for everyone in your organization, complete these administrator tasks:

Plan for Lync Online

Task Description Learn more
Choose audio and video devices

Choose “Optimized for Lync” audio devices based on user preference and work location (for example, an open work area versus a private office).

Note: Lync Online does not support Internet Protocol (IP) phones.

Choose audio and video devices

Contact an audio conferencing provider and obtain accounts for your users If you need telephone access to Lync Online meetings for users who don’t have access to a computer or smartphone, contact an audio conferencing provider and set up Lync-compatible conference call accounts for your meeting organizers.

Contact an audio conferencing provider

Set up Lync Online

Task Description Learn more
Review Lync settings

Most organizations can accept the default values for these settings:

  • Recording of Lync meetings (on)
  • Communication with external contacts (on)
  • Lync presence privacy (everyone in your organization can see your presence status)

Let people record their audio and video conferences

Let Lync Online users communicate outside your organization

Configure Lync presence

Set up users for dial-in conferencing (if required) Add the information you received from your audio conferencing provider to the user accounts of your meeting organizers.

Set up dial-in conferencing so people can join meetings by phone

Test your Lync Online installation Save time and support calls by testing Lync Online features and audio devices before you deploy it to everyone in your organization.

Test your Lync Online installation

Review help and training

 
 
Applies to:
Office 365 Small Business admin