Set up and import email in Office 365

You can access your email right away from the Office 365 sign-in page at https://portal.microsoftonline.com. You can also add your email account to a desktop version of Outlook, for example Outlook 2013, Outlook 2010, or Outlook for Mac 2011. Once you do this, you’ll probably want to migrate some or all of the information from your previous email service to your new Office 365 account.

Quick steps

Follow these instructions if you’re using Outlook 2010 or Outlook 2013. If you’re using a different version of Outlook see Connect Outlook to this account.

If this is the first time you’re starting Outlook, you need to add your Office 365 account.

  1. On Start, tap or click Outlook.
  2. Tap or click Next on the Welcome page.

Welcome to Outlook 2013 page

  1. Select Yes under Add an Email Account. Tap or click Next.
  2. Select E-mail Account and type your Name, E-mail Address, and Password. Tap or click Next.
  3. Tap or click Finish or add another e-mail account.

If you already have an account set up in Outlook, you can add your Office 365 account as well.

  1. On Start, tap or click Outlook.
  2. Tap or click File.
  3. Under Account Information, tap or click Add Account.

Add Account command in the Backstage view

  1. Select E-mail Account and type your Name, E-mail Address, and Password. Tap or click Next.
  2. Tap or click Finish or add another e-mail account.

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Frequently asked questions


How do I access my Office 365 email in a browser?

You access your email from the Office 365 portal using Outlook Web App (the web browser version of Outlook).

  1. From your browser, Sign in to Office 365 at https://portal.microsoftonline.com.
  2. From the Office 365 portal, choose the Outlook tab to view your email, the People tab to create any contacts, and the Calendar tab to create any appointments.

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Where can I learn about using Office 365 email in a browser?

To learn how to use Outlook Web App (the web browser version of Outlook), go to Start using Outlook Web App for email and calendars.

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How do I setup my Office 365 email using a desktop version of Outlook?

Go to Connect Outlook to this account, and follow the setup instructions for the version of Outlook you are using.

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How do I set up email on my phone or tablet?

To learn how to access your e email and calendar on most any phone or tablet, go to Phone and tablet setup reference.

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How do I set up email on my PC or Mac if I’m not using Outlook?

To access your email and calendar with other email programs such as Apple Mail, Mozilla Thunderbird, and more, go to Email program setup reference.

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How do I migrate email, contacts, and more into Office 365?

You can import email, contacts, or all three types of information into your account. You can import some types of information using the Office 365 portal using and tools within Outlook Web App. You can also use the tools that are included within desktop versions of Outlook. For example:

  • You can import contacts from one email services (Gmail, Yahoo!, Hotmail, and more), into your Office 365 account.
  • You can import email, calendar, and contact information from other email services using a desktop version of Outlook.
  • You can set up a connection from another email service so that email from the other service displays in your Office 365 email account.

To learn the different ways to import email, contacts, and more into your Office 365 account, see Migrate email and contacts into a new Office 365 for business account.

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Should I use Outlook Web App or a desktop version of Outlook?

Go to How to decide whether to use Outlook or Outlook Web App.

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 Tip    Return to the Office 365 Small Business setup center.

 
 
Applies to:
Office 365 Small Business admin