Create DNS records at Hover for Office 365

If Hover is your DNS hosting provider, here’s how to set up your DNS records for Office 365:

If you’ve closed Office 365, start by gathering the information you need to create Office 365 DNS records.

 Note    Typically it takes about 15 minutes for DNS changes to take effect. However, it can take up to 72 hours for a changed record to propagate through the DNS system. If you’re having trouble adding DNS records, see Troubleshoot issues after changing your domain name or updating DNS records.

Find your DNS records at Hover

Use the steps in the following table to get to the right spot in the Hover website to edit your DNS records.

Task What you’ll see

Go to the page that has the DNS records for your domain.

  1. In your browser, go to your domains at Hover and sign in.
  2. On the Manage Your Domains page, find the domain name you’re changing.
  3. Click the domain name.
  4. On the page that opens, click the DNS tab.

Hover-Configure-2-1,2

Add records to configure your domain for Exchange Online

To add the three records at Hover that are required for email, use the steps in the following table.

Task What you’ll see

Add a mail exchange record (MX record).

  1. On the Hover website, open the DNS tab on the Domain page.

To find the DNS tab on the Domain page, see Find your DNS records at Hover.

  1. Click +Add New.
  1. Copy the values from the MX row in the Exchange Online section of the Office 365 Add DNS records page into the empty record:
  • Hostname #1: use the Host name value.
  • Record Type: Select MX.
  • Priority: use 0. This is the highest priority. For more information about priority, see What is MX priority?
  • Hostname #2: use the Points to address value.
  1. Click Save.

The Retrieving Account Details dialog box opens.

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Remove any obsolete MX records.

If you have an old MX record for this domain that routes email somewhere else:

  1. Point to the row for the old record.
  2. In the dialog box, click delete.

Add a CNAME record.

  1. On the DNS tab on the Domain page, click + Add New.
  2. Copy the values from the CNAME row in the Exchange Online section of the Office 365 Add DNS records page into the empty record:
  • Hostname: use the Host name value.
  • Record Type: select CNAME.
  • Target Host: use the Points to address value.

Hover-Configure-5

Add a TXT record.

  1. On the DNS tab on the Domain page, click +Add New.
  2. Copy the values from the TXT row in the Exchange Online section of the DNS settings page into the empty record:
  • Hostname: use the TXT Name value.
  • Record Type: select TXT.
  • Value: use the TXT Value value.

Hover-Configure-6

Save your changes.

  • Click Save.

The Retrieving Account Details dialog box opens.

Add records to configure your domain for Lync Online

To add the four records at Hover that are required for Lync Online, use the steps in the following table.

Task What you’ll see

Add the first CNAME record for Lync Online.

  1. On the Hover website, open the DNS tab on the Domain page.
  2. To find the DNS tab on the Domain page, see Find your DNS records at Hover.
  3. Click +Add New.
  4. Copy the values from the first CNAME row in the Lync Online section of the Office 365 Add DNS records page into the empty record:
  • Hostname: use the Host name value.
  • Record Type: select CNAME.
  • Target Host: use the Points to address value.

Hover-Configure-5

Add the second CNAME record for Lync Online.

  1. On the DNS tab on the Domain page, click + Add New.
  2. Copy the values from the first CNAME row in the Lync Online section of the Office 365 Add DNS records page into the empty record:
  • Hostname: use the Host name value.
  • Record Type: select CNAME.
  • Target Host: use the Points to address value.

Add the first SRV record.

  1. On the DNS tab on the Domain page, click + Add New.
  2. Copy the values from the first SRV row in the Lync Online section of the Office 365 Add DNS records page into the empty record:
  • Hostname: use the Name value.
  • Record Type: select SRV.
  • Priority: use 0.
  • Weight
  • Port
  • Target

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Add the second SRV record.

  1. On the DNS tab on the Domain page, click + Add New.
  2. Copy the values from the second SRV row in the Lync Online section of the Office 365 Add DNS records page into the empty record:
  • Hostname: use the Name value.
  • Record Type: select SRV.
  • Priority: use 0.
  • Weight
  • Port
  • Target

Save your changes.

  • Click Save.

The Retrieving Account Details dialog box opens.

Add records to configure your public website on SharePoint Online (if needed)

 Important    If you host your public website on Office 365, before making it available from your custom domain name, make sure you have finished creating your SharePoint Online public website and are ready to make it available to the public.

When you’re ready to create the CNAME record, use the following steps to add the record at Hover.

ShowFor Office 365 Enterprise or Office 365 Midsize Business

Get an overview of the process by reading the topic that applies to you:

Then, when you’re ready to create the required CNAME record, use the steps in the following table.

Task Action
Add a CNAME record.
  1. On the Hover website, open the DNS tab on the Domain page.

To find the DNS tab on the Domain page, see Find your DNS records at Hover.

  1. Click + Add New.
  2. Add the required information in the empty record:
  • Hostname #1: use the name of your custom domain; for example, www.contoso.com.
  • Record Type: select CNAME.
  • Priority: use 0.
  • Hostname #2: use the target address value from the DNS Information page.
Save your changes.

Click Save.

The Retrieving Account Details dialog box opens.

ShowFor Office 365 Small Business

Get an overview of the process by reading Use a custom domain name for your Office 365 public website address.

When you’re ready to create the CNAME record, use the steps in the following table.

Task Action
Add a CNAME record.
  1. On the Hover website, open the DNS tab on the Domain page.

To find the DNS tab on the Domain page, see Find your DNS records at Hover.

  1. Click + Add New.
  2. Add the required information in the empty record:
  • Hostname #1: use the name of your custom domain; for example, www.contoso.com.
  • Record Type: select CNAME.
  • Priority: use 0.
  • Hostname #2: use name.sharepoint.com.
    Name is the name of your custom domain, for example contoso.sharepoint.com.
Save your changes.
  • Click Save.

The Retrieving Account Details dialog box opens.

Set up redirection so that people can get to your public website if they don’t type www

If you want people to be able to get to your public website without including www in the address, you can use the steps in the following table to set up redirection at Hover. This maps the naked domain name, for example http://fourthcoffee.com, to the full domain name, for example http://www.fourthcoffee.com. For more information about redirection, see How can I make sure people can get to my website if they don’t type www?

Task What you’ll see

Select the domain

  • On the Hover website, open the Forwards tab on the Domain page.

To find the Domain page, see Find your DNS records at Hover.

Hover-Redirect-1

Set up redirection

  1. Click + Add New.
  2. In the Shortcut Name dialog box, type or paste the name you want to remember the shortcut by.
  3. In the Forwarding To dialog box, in the http:// text box, type or paste your fully qualified URL. For example, http://www.fourthcoffee.com.

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Save your changes.

  • Click Save.

The Retrieving Account Details dialog box opens.

Add an additional record that’s required for Office 365

To add the additional record at Hover that is required for Office 365, use the steps in the following table. Learn why this record is needed.

Task What you’ll see

Add the additional CNAME record for Office 365

  1. On the Hover website, open the DNS tab on the Domain page.

To find the DNS tab on the Domain page, see Find your DNS records at Hover.

  1. Click + Add New.
  2. Copy the values from the CNAME row in the Additional Office 365 records section of the Office 365 Add DNS records page into the empty record:
  • Hostname: use the Host name value.
  • Record Type: select CNAME.
  • Target Host: use the Points to address value.

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Add a record to verify that you own the domain, if you haven’t already

To add a record at Hover to verify your domain, use the steps in the following table.

 Note    This record is used only to verify that you own your domain; it doesn’t affect anything else.

Task What you’ll see

Gather information from Office 365.

  1. If you’re not signed in to Office 365, sign in to Office 365. In the header, go to Admin > Office 365, and then click Domains.
  1. If you haven’t yet added a domain, on the Domains page, click Add a domain, and follow the steps in the wizard. For more information about adding a domain, see Add your domain to Office 365.
  1. If you’ve already added a domain, on the Domains page, in the Status column for the domain that you are verifying, click Setup in progress.
  2. On the Add a domain to Office 365 page, in the See instructions for performing this step with drop-down list, select Hover.
  3. From the table, copy or write down the Destination or Points to Address information. You’ll need it for the next step.

Verify General

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Verify General 1.3

Add a TXT record.

  1. On the Hover website, open the DNS tab on the Domain page.

To find the DNS tab of the Domain page, see Find your DNS records at Hover.

  1. In the upper left of the DNS section, click Add New.
  2. In the empty row, enter the following:
  • Hostname: type or paste: @
  • Record Type: select TXT.
  • Value: use the Destination or Points to Address value.

Hover-Verify-2

Save your changes.

  • Click Save.

The Retrieving Account Details dialog box opens.

Verify your domain in Office 365.

  1. Wait at least 15 minutes for the changes to take effect across the Internet.
  2. If you’re not yet signed in to Office 365, sign in to Office 365, and in the header, go to Admin > Office 365, and then click Domains.
  3. In the Domains list, in the Status column for the domain you are verifying, click Click to verify domain.
  4. On the Confirm that you own your_domain page, click done, verify now, and in the confirmation dialog box, click Finish.
 
 
Applies to:
Office 365 Enterprise admin, Office 365 Midsize Business admin, Office 365 Small Business admin