Create DNS records at eNomCentral for Office 365

If eNomCentral is your DNS hosting provider, here’s how to set up your DNS records for Office 365:

If you’ve closed Office 365, start by gathering the information you need to create Office 365 DNS records.

 Note    Typically it takes about 15 minutes for DNS changes to take effect. However, it can take up to 72 hours for a changed record to propagate through the DNS system. If you’re having trouble adding DNS records, see Troubleshoot issues after changing your domain name or updating DNS records.

Find your DNS records at eNomCentral

Use the steps in the following table to get to the right spot in the eNomCentral website to edit your DNS records.

Task What you’ll see

Go to the page that has the DNS records for your domain.

  1. In your browser, go to your domains at eNom and sign in.
  1. On the my domains tab, click the name of the domain you want to update.

The account page for your domain opens.

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Add records to configure your domain for Exchange Online

To add the three records at eNomCentral that are required for email, use the steps in the following table.

Task What you’ll see

Add a mail exchanger record (MX record).

  1. On the account page for your domain, in the Manage Domain menu, click Email Settings.

To find the account page, see Find your DNS records at eNomCentral.

  1. In Service Selection, select User (MX) .
  1. At the bottom of the page, click new row.
  • Copy the values from the MX row in the Exchange Online section of the Office 365 Add DNS records page into the empty record:
    • Host Name: use the Host name value.
    • Address: use the Points to address value. This value must end with a period (.).
    • Pref: use 10. This is the highest priority. For more information about priority, see What is MX priority?
  1. Click Save.

You’ll receive a message that says the update was successful.

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Remove any obsolete MX records.

  • If you have an old MX record for this domain that routes email somewhere else, select the check box next to the obsolete record, and then click Delete checked.

Add a CNAME record.

  1. On the Manage Domain menu, click Host Records.
  1. At the bottom of the page, click new row.
  1. Copy the values from the CNAME row in the Exchange Online section of the Office 365 Add DNS records page into the empty record:
  • Host Name
  • Record Type: select CNAME (Alias).
  • Address: use the Points to address value. This value must end with a period (.).
  1. Click Save.

You’ll receive a message that says the update was successful.

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Add a TXT record.

  1. On the Manage Domain menu, click Host Records.
  2. At the bottom of the page, click new row.
  • Copy the values from the TXT row in the Exchange Online section of the Office 365 Add DNS records page into the empty record:
    • Host type: use the TXT Name value.
    • Record Type: select TXT.
    • Address: use the TXT Value value. This value must end with a period (.).
  1. Click Save.

You’ll receive a message that says the update was successful.

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To add the three records at eNomCentral that are required for email, use the steps in the following table.

Add records to configure your domain for Lync Online

To add the four records at eNomCentral that are required for Lync Online, use the steps in the following table.

Task What you’ll see

Add the first CNAME record for Lync Online.

  1. On the account page for your domain, on the Manage Domain menu, click Host Records.

To find the account page for your domain, see Find your DNS records at eNomCentral.

  1. At the bottom of the page, click new row.
  • Copy the values from the first CNAME row in the Lync Online section of the Office 365 Add DNS records page into the empty record:
    • Host Name
    • Record Type: select CNAME (Alias).
    • Address: use the Points to address value. This value must end with a period (.).
  1. Click Save.

You’ll receive a message that says the update was successful.

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Add the second CNAME record for Lync Online.

  1. On the Manage Domain menu, click Host Records.
  2. At the bottom of the page, click new row.
  • Copy the values from the second CNAME row in the Lync Online section of the Office 365 Add DNS records page into the empty record:
    • Host Name
    • Record Type: select CNAME (Alias).
    • Address: use the Points to address value. This value must end with a period (.).
  1. Click Save.

You’ll receive a message that says the update was successful.

Add the first SRV record.

  1. On the Manage Domain menu, click Host Records.
  2. At the bottom of the page, click add SRV or SPF record.
  • Copy the values from the first SRV row in the Lync Online section of the Office 365 Add DNS records page into the empty record:
    • Service
    • Protocol
    • Priority
    • Weight
    • Port
    • Target (Hostname)
  1. Click Save.

You’ll receive a message that says the update was successful.

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Add the second SRV record.

  1. On the Manage Domain menu, click Host Records.
  2. At the bottom of the page, click add SRV or SPF record.
  • Copy the values from the second SRV row in the Lync Online section of the Office 365 Add DNS records page into the empty record:
    • Service
    • Protocol
    • Priority
    • Weight
    • Port
    • Target (Hostname)
  1. Click Save.

You’ll receive a message that says the update was successful.

Add records to configure your public website on SharePoint Online (if needed)

 Important    If you host your public website on Office 365, before making it available from your custom domain name, make sure you have finished creating your SharePoint Online public website and are ready to make it available to the public.

When you’re ready to create the CNAME record, use the following steps to add the record at eNomCentral.

ShowFor Office 365 Enterprise or Office 365 Midsize Business

Get an overview of the process by reading the topic that applies to you:

Then, when you’re ready to create the required CNAME record, use the steps in the following table.

Task Action
Add a CNAME record.
  1. On the account page for your domain, on the Manage Domain menu, click Host Records.

To find your account page, see Find your DNS records at eNomCentral.

  1. At the bottom of the page, click new row.
  2. Add the required information in the empty record:
  • Host Name: use the name of your custom domain; for example, www.contoso.com.
  • Record Type: select CNAME (Alias).
  • Address: use the target address value from the DNS Information page. This value must end with a period (.).
Save your changes.

Click Save.

You’ll receive a message that says the update was successful.

ShowFor Office 365 Small Business.

Get an overview of the process by reading Use a custom domain name for your Office 365 public website address.

If you manage your DNS records at 1&1 Internet, when you’re ready to create the CNAME record, use the steps in the following table.

Task Action
Add a CNAME record.
  1. On the account page for your domain, on the Manage Domain menu, click Host Records.

To find your account page, see Find your DNS records at eNomCentral.

  1. At the bottom of the page, click new row.
  2. Add the required information in the empty record:
  • Host Name: use the name of your custom domain; for example, www.contoso.com.
  • Record Type: select CNAME (Alias).
  • Address: use name.sharepoint.com.
    Name is the name of your custom domain, for example contoso.sharepoint.com. This name must end with a period (.)
Save your changes.

Click Save.

You’ll receive a message that says the update was successful.

Set up redirection so that people can get to your public website if they don’t type www

If you want people to be able to get to your public website without including www in the address, you can use the steps in the following table to set up redirection  at eNomCentral. This maps the naked domain name, for example http://fourthcoffee.com, to the full domain name, for example http://www.fourthcoffee.com. For more information about redirection, see How can I make sure people can get to my website if they don’t type www?

Task What you’ll see

Select the domain.

  • Go to the account page for your domain.

To find the Domain Manager page, see Find your DNS records at eNomCentral.

Set up redirection.

  1. In the Manage Domain list, select Host records.
  2. At the bottom of the page, click new row.
  3. Add the following information in the empty record:
  • Host Name: use your naked domain; for example, contoso.com.
  • Record type: select URL Redirect.
  • Address: use your fully qualified domain name; for example, www.contoso.com.
  1. Click Save.

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Add an additional record that’s required for Office 365

To add the additional record at eNomCentral that is required for Office 365, use the steps in the following table. Learn why this record is needed.

Task What you’ll see

Add the additional CNAME record for Office 365

  1. On the account page for your domain, on the Manage Domain menu, click Host Records.

To find your account page, see Find your DNS records at eNomCentral.

  1. At the bottom of the page, click new row.
  2. Add the required information in the empty record:

Copy the values from the CNAME row in the Additional Office 365 records section of the Office 365 Add DNS records page into the empty record:

  • Host Name: use the Host name value.
  • Record Type: select CNAME (Alias).
  • Address: use the Points to address value.

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Save your changes.

  • Click Save.

You’ll receive a message that says the update was successful.

Add a record to verify that you own the domain, if you haven’t already

To add a record at eNomCentral to verify your domain, use the steps in the following table.

 Note   This record is used only to verify that you own your domain; it doesn’t affect anything else.

Task What you’ll see

Gather information from Office 365.

If you’re not signed in to Office 365, sign in to Office 365. In the header, click Admin > Office 365, and then click Domains.

  1. If you haven’t yet added a domain, on the Domains page, click Add a domain, and follow the steps in the wizard. For more information about adding a domain, see Add your domain to Office 365.
  1. If you’ve already added a domain, on the Domains page, in the Status column for the domain that you are verifying, click Setup in progress.
  2. On the Add a domain to Office 365 page, in the See instructions for performing this step with drop-down list, select General instructions.
  3. From the table, copy or write down the Destination or Points to Address information. You’ll need it for the next step.

Verify General

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Add a TXT record.

  1. On the account page for your domain, in the Manage Domain menu, click Host Records.

To find the account page for your domain, see Find your DNS records at eNomCentral.

  1. At the bottom of the Edit Host Records page, click new row.
  2. In the empty row, enter the following:
  • Host Name: type or paste @.
  • Record Type: select TXT.
  • Address: use the Destination or Points to Address value. This value must end with a period (.).
  1. Click Save.

You’ll receive a message that says the update was successful.

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Verify your domain in Office 365.

  1. Wait at least 15 minutes for the changes to take effect across the Internet.
  1. If you’re not yet signed in to Office 365, sign in to Office 365, and in the header, go to Admin > Office 365, and then click Domains.
  1. In the Domains list, in the Status column for the domain you are verifying, click Click to verify domain.
  2. On the Confirm that you own your_domain page, click done, verify now, and in the confirmation dialog box, click Finish.
 
 
Applies to:
Office 365 Enterprise admin, Office 365 Midsize Business admin, Office 365 Small Business admin