Create DNS records at Dynadot for Office 365

If Dynadot is your DNS hosting provider, here’s how to set up your DNS records for Office 365:

If you’ve closed Office 365, start by gathering the information you need to create Office 365 DNS records.

 Note    Typically it takes about 15 minutes for DNS changes to take effect. However, it can take up to 72 hours for a changed record to propagate through the DNS system. If you’re having trouble adding DNS records, see Troubleshoot issues after changing your domain name or updating DNS records.

Find your DNS records at Dynadot

Use the steps in the following table to get to the right spot in the Dynadot website to edit your DNS records.

Task What you’ll see

Go to the page that has the DNS records for your domain.

  1. In your browser, go to your domains at Dynadot and sign in.
  2. On the Manage page, in the list of domains, click the name of the domain you want to update.
  1. In the Edit domain name page, click the value in the Name Servers field.

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Add records to configure your domain for Exchange Online

To add the three records at Dynadot that are required for email, use the steps in the following table.

Task What you’ll see

Add a mail exchanger record (MX record).

  1. On the Dynadot DNS tab, click the Email Forwarding tab.

To find the DNS tab, see Find your DNS records at Dynadot.

  1. Make sure that the Do not forward email check box is selected in the Forward email to field. If you change it, click Save Email Settings.
  1. Click the DNS tab.
  2. Find the MX Records section.
  3. Copy the values from the MX row in the Exchange Online section of the Add DNS records page into the empty record:
  • Mail Host: use the Points to address value.
  • Distance: use 0. This is the highest priority. For more information about priority, see What is MX priority?

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Remove any obsolete MX records.

  • If you have an old MX record for this domain that routes email somewhere else, select the row for the old record, and then press the Delete key. Dynadot automatically saves your changes.

Add a CNAME record.

  1. On the Dynadot DNS tab, find the Domain Record section.
  2. In an empty row, in the Record Type drop-down list, select CNAME.
  3. Copy the values from the CNAME row in the Exchange Online section of the Add DNS records page into the empty record:
  • IP Address or Target Host: use the Points to address value.

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Add a TXT record.

  1. On the Dynadot DNS tab, find the Domain Record section.
  2. In an empty row, in the Record Type drop-down list, select TXT.
  3. Copy the values from the TXT row in the Exchange Online section of the DNS settings page the Add DNS records page into the empty record.
  • IP Address or Target Host: Use the TXT Value.
  • Find the Time to Live (TTL) (optional) row at the bottom of the DNS tab. Set it to 1 hour. This value applies to all your DNS records.

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Add records to configure your domain for Lync Online

To add the four records at Dynadot that are required for Lync Online, use the steps in the following table.

Task What you’ll see

Add the first CNAME record for Lync Online.

  1. On the Dynadot DNS tab, find the Domain Record section.

To find the DNS tab, see Find your DNS records at Dynadot.

  1. In an empty row, in the Record Type drop-down list, select CNAME.
  2. Copy the values from the CNAME row in the Lync Online section of the Add DNS records page into the empty record:
  • IP Address or Target Host: use the Points to address value.

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Add the second CNAME record for Lync Online.

  1. On the DNS tab, find the Domain Record section.
  2. In an empty row, in the Record Type drop-down list, select CNAME.
  3. Copy the values from the CNAME row in the Lync Online section of the Add DNS records page into the empty record:
  • IP Address or Target Host: use the Points to address value.

Add the first SRV record.

  1. On the Dyndadot DNS tab, find the Subdomain Records section.
  2. In an empty row, in the Record Type drop-down list, select SRV.
  3. Copy the values from the first SRV row in the Lync Online section of the Add DNS records page into the empty record:
  • Subdomain: use the Service and Protocol values, for example _sip._tls
  • IP Address or Target Host: use the Priority Weight Port Target values. For example, “100 1 443 sipdir.tip.lync.com”

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Add the second SRV record.

  1. On the Dynadot DNS tab, find the Subdomain Records section.
  2. In an empty row, in the Record Type drop-down list, select SRV.
  3. Copy the values from the second SRV row in the Lync Online section of the Add DNS records page into the empty record:
  • Subdomain: use the Service and Protocol values, for example _sipfederationtls._tcp
  • IP Address or Target Host: use the Priority Weight Port Target values. For example, “100 1 5061 sipfed.tip.lync.com”

Add records to configure your public website on SharePoint Online (if needed)

 Important    If you host your public website on Office 365, before making it available from your custom domain name, make sure you have finished creating your SharePoint Online public website and are ready to make it available to the public.

When you’re ready to create the CNAME record, use the following steps to add the record at Dyndadot.

ShowFor Office 365 Enterprise or Office 365 Midsize Business

Get an overview of the process by reading the topic that applies to you:

Then, when you’re ready to create the required CNAME record, use the steps in the following table.

Task Action

Add a CNAME record.

  1. On the Dynadot DNS tab, find the Domain Record section.

To find the DNS tab, see Find your DNS records at Dynadot.

  1. In the Record Type drop-down list, select CNAME.
  2. Copy the values from the CNAME row in the Additional Office 365 records section of the Add DNS records page into the empty record:
  • IP Address or Target Host: use the target address value from the DNS Information page.

ShowFor Office 365 Small Business

Get an overview of the process by reading Use a custom domain name for your Office 365 public website address.

When you’re ready to create the CNAME record, use the steps in the following table.

Task Action

Add a CNAME record.

  1. On the Dynadot DNS tab, find the Domain Record section.

To find the DNS tab, see Find your DNS records at Dynadot.

  1. In the Record Type drop-down list, select CNAME.
  2. Copy the values from the CNAME row in the Additional Office 365 records section of the Add DNS records page into the empty record:
  • IP Address or Target Host: use name.sharepoint.com.
    Name is the name of your custom domain, for example contoso.sharepoint.com.

Set up redirection so that people can get to your public website if they don’t type www

If you want people to be able to get to your public website without including www in the address, you can use the steps in the following table to set up redirection  at Dynadot. This maps the naked domain name, for example http://fourthcoffee.com, to the full domain name, for example http://www.fourthcoffee.com. For more information about redirection, see How can I make sure people can get to my website if they don’t type www?

Task What you’ll see

Select the domain.

  • On the Dynadot website, open the DNS tab for the domain.

To find the DNS tab, see Find your DNS records at Dynadot.

Set up redirection.

  1. On the Dynadot DNS tab, find the Domain Record section.
  2. In an empty row, in the Record Type drop-down list, select Forward.
  3. In the IP Address or Target Host box, type or paste your fully qualified URL; for example http://www.fourthcoffee.com.

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Add an additional record that is required for Office 365

To add the additional record at Dynadot that is required for Office 365, use the steps in the following table. Learn why this record is needed.

Task What you’ll see

Add the additional CNAME record for Office 365

  1. On the Dynadot website, open the DNS tab for the domain.
  2. On the Dynadot DNS tab, find the Domain Record section.

To find the DNS tab for your domain, see Find your DNS records at Dynadot.

  1. In the Record Type drop-down list, select CNAME.
  2. Copy the values from the CNAME row in the Additional Office 365 records section of the Add DNS records page into the empty record:
  • IP Address or Target Host: use the Points to address value.

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Add a record to verify that you own the domain, if you haven’t already

To add a record at Dynadot to verify your domain, use the steps in the following table.

 Note    This record is used only to verify that you own your domain; it doesn’t affect anything else.

Task What you’ll see

Gather information from Office 365.

  1. If you’re not signed in to Office 365, sign in to Office 365. In the header, go to Admin >Office 365, and then click Domains.
  1. If you haven’t yet added a domain, on the Domains page, click Add a domain, and follow the steps in the wizard. For more information about adding a domain, see Add your domain to Office 365.
  1. If you’ve already added a domain, on the Domains page, in the Status column for the domain that you are verifying, click Setup in progress.
  2. On the Add a domain to Office 365 page, in the See instructions for performing this step with drop-down list, select General instructions.
  3. From the table, copy or write down the Destination or Points to Address information. You’ll need it for the next step.

Verify General

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Add a TXT record.

  1. On the Dynadot website, click the DNS tab.

To find the DNS tab for your domain, see Find your DNS records at Dynadot.

  1. Find the Domain Record section.
  2. In the Record Type drop-down list, select TXT.
  3. In the empty row, enter the following:
  1. IP Address or Target Host: use the Destination or Points to address value that you copied from Office 365.
  • Find the Time to Live (TTL) (optional) row at the bottom of the DNS tab. Set it to 1 hour (60). This value applies to all your DNS records.

Dynadot automatically saves your changes.

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Verify your domain in Office 365.

  1. Wait at least 15 minutes for the changes to take effect across the Internet.
  • If you’re not yet signed in to Office 365, sign in to Office 365, and in the header, go to Admin > Office 365, and then click Domains.
  1. In the Domains list, in the Status column for the domain you are verifying, click Click to verify domain.
  2. On the Confirm that you own your_domain page, click done, verify now, and in the confirmation dialog box, click Finish.
 
 
Applies to:
Office 365 Enterprise admin, Office 365 Midsize Business admin, Office 365 Small Business admin