Monitor apps for your SharePoint Online environment

As a SharePoint Online admin, you can monitor information such as app usage and error information for the apps that are in use in your SharePoint Online environment. Before you can monitor information about an app, you need to add it to the list of apps you want to monitor.

Select apps to monitor

  1. Sign in to the Office 365 admin center with your SharePoint Online admin user name and password.
  2. Go to Admin > SharePoint.
  3. Click Apps on the left, and then click Monitor Apps.
  4. To add apps to the list, click Add App.
  5. Search for the app(s) you want to add, or select from the list of available apps, and then click Add.

View app details or errors

  1. Sign in to the Office 365 admin center with your SharePoint Online admin user name and password.
  2. Go to Admin > SharePoint.
  3. Click Apps on the left, and then click Monitor Apps.
  4. Point to the app for which you want to view information, select the check box that appears, and then do one of the following
To do this: Do this:

View the details about the app such as:

  • number of licenses purchased or used
  • counts of errors and installs
  • usage information
  1. Click View Details on the ribbon.
  2. In the Usage section, click Days, Months, or Years to change the timeframe for the usage information that displays in the chart.
View error information for an app
  1. Click View Errors on the ribbon.
  2. You can use the Correlation ID to find the errors in the error log.
  3. Click the URL in the Location column to view more error details for this app.

Good to know:   

  • If you no longer want to monitor an app, you can select it on the Monitor Apps page, and click Remove App on the ribbon.
  • App usage and error detail information is processed by different timer jobs that are pre-configured to run at set times for SharePoint Online. These timer jobs pick up events for the previous day. For this reason, the data visible on the Monitor Apps page may be delayed for up to 29 hours.

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Applies to:
SharePoint admin center, SharePoint Online Enterprise (E1), SharePoint Online Enterprise (E3 & E4), SharePoint Online Midsized Business