Set up email in Windows Live Mail 2011 or Windows Live Mail 2012

You can connect Windows Live Mail 2011 or Windows Live Mail 2012 to your email account using POP3 or IMAP4 connectivity. Windows Live Mail is the email program included with Windows Live Essentials. If you're using the 2009 version of Windows Live Mail, see Set up email in the 2009 version of Windows Live Mail.

In this article


Set up Windows Live Mail 2011 or Windows Live Mail 2012

  1. Start Windows Live Mail. If the Add your email accounts page appears when you start Windows Live Mail, go to step 2. If the Add your email accounts page doesn't appear when you first open the program, on the Accounts tab, above New Account, click Email.
  2. On the Add your email accounts page, do the following:
    1. In the Email address box, enter the email address that was provided to you by the person who manages your email account (for example, tony@contoso.com).
    2. In the Password box, enter the password that was provided to you by the person who manages your email account. If you want Windows Live Mail to remember your password, select the check box next to Remember this password.
    3. In the Display name for your sent messages box, enter the name you want users to see when you send email.
    4. Click Next.
  3. On the Configure server settings page, under Incoming server information, do the following:
    1. In the drop-down menu under Server type, select IMAP or POP. IMAP supports more features.
    2. Under Server address, enter the POP3 or IMAP4 server name. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com. If you’re not using Office 365, see Find server settings later in this topic.
    3. Select Requires a secure connection (SSL).
    4. Under Log on user name, type your full email address (for example, tonysmith@contoso.com).
  4. Under Outgoing server information, do the following:
    1. Under Server address, enter the SMTP server name. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com. If you’re not using Office 365, see Find server settings later in this article.
    2. Select the check box next to Requires a secure connection (SSL).
    3. Select the check box next to Requires authentication, and then click Next.
  5. On the Your email account was added page, click Finish.
  6. On the Accounts page, click Close.

Find server settings

If you’re connecting to your Office 365 email, you don’t need to look up your settings. For Office 365, the server name for IMAP and POP is outlook.office365.com and the server name for SMTP is smtp.office365.com.

If you’re not connecting to Office 365 email, do the following to look up your settings.

  1. Sign in to your account using Outlook Web App. For help signing in, see Sign in to Outlook Web App.
  2. In Outlook Web App, on the toolbar, click Settings GearIcon > Options > Account > My account > Settings for POP and IMAP access.
  3. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Settings for POP and IMAP Access page under POP setting or IMAP setting, and SMTP setting.

Top of Page Top of Page

What else do I need to know?

  • If you don't know whether to use POP3 or IMAP4, consider using IMAP4 because it supports more features.
  • If your email account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your email account through POP3 or IMAP4 will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using your POP3 or IMAP4 program. For more information about how to sign in to your account using Outlook Web App, see Sign in to Outlook Web App.
  • If Windows Live Mail doesn't connect after you follow these steps, you might need to verify that you're using the correct authentication setting. You can check this by doing the following:
    • In Windows Live Mail, on the Accounts tab, select your email account, and then click Properties.
    • On the Properties page for your account, on the Servers tab, make sure that the Log on using clear text authentication check box is selected.
  • It's a good idea to keep a copy of your messages on the server so that you can access your messages from a different mail program. If you're using IMAP4, Windows Live Mail will always keep a copy of a message on the server after you retrieve a copy to your local computer. If you're using POP3, Windows Live Mail will keep a copy of messages on the server by default, but you can set up Windows Live Mail to remove the copy of a message from the server when you download it to your local computer. You can do this using the following steps:
    • In Windows Live Mail, on the Accounts tab, select your email account, and then click Properties.
    • On the Properties page for your account, on the Advanced tab, under Delivery, make sure Leave a copy of messages on server isn't selected.

What if I want to know more?

Use IMAP or POP email programs

Supported email programs and features

Top of Page Top of Page

 
 
Applies to:
Outlook Web App, Outlook Web App for Office 365 Enterprise, Outlook Web App for Office 365 Small Business