Set up email in Outlook 2007

You can set up Microsoft Outlook 2007 to access your Office 365 or other Exchange-based account by typing your email address and password. Outlook uses a process called Autodiscover to automatically find your settings and set up an Exchange connection to your account.

If you’re an Office 365 user using Outlook 2007 or Outlook 2010, you may need to set up your desktop before you can set up Outlook to access your account. For more information, see Use my current Office desktop apps with Office 365.

For information about how to connect to your account using Outlook 2010 or Outlook 2013, see Set up email in Outlook 2010 or Outlook 2013.

 Note    You may be able to set up Outlook 2007 manually to access your email account by using POP or IMAP. However, we recommend using the Autodiscover process to set up an Exchange connection to your account. If you use POP or IMAP, you can't use many of the calendaring and other collaboration features that are available when you connect to your account using Exchange. For more information, see What else do I need to know? later in this article.

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Set up an Exchange connection to your email in Outlook 2007

 Note    Outlook 2007 supports only one Exchange connection per Outlook profile. If you get an error when you try to add a second Exchange connection to an Outlook 2007 profile, you may need to create a new profile before you can use an Exchange connection with Outlook 2007. For information, see What else do I need to know? later in this article.

  1. Open Outlook 2007. If the Outlook 2007 Startup wizard displays automatically, on the first page of the wizard, click Next. Then, on the E-mail Accounts page of the wizard, click Next again to set up an email account. If the Outlook 2007 Startup wizard doesn't appear, on the Tools menu, click Account Settings. In the Account Settings dialog box, on the E-mail tab, click New.
  2. On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer. If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account. If the settings in the Auto Account Setup page aren't filled in or aren't correct, do the following:
  • If the settings on the Auto Account Setup page aren't filled in for you, type the correct settings based on the information that was provided to you by the person who manages your email account.
  • If the name in the Your Name box isn't correct, you may need to reset the options on the Auto Account Setup page before you can edit your name. To reset the options, select and then clear the check box next to Manually configure server settings or additional server types.
  1. After you click Next on the Auto Account Setup page of the wizard, Outlook will perform an online search to find your email server settings.

Outlook 2007 will display a message that asks you to allow a website to automatically set up your account. Outlook must connect to that website periodically to make sure your account is up to date. If you don't want to see this message every time Autodiscover runs, select Don't ask me about this website again, and then click Allow.

Outlook 2007 will continue setting up your account. You'll be asked for your user name and password before Outlook 2007 can connect to your account. Make sure you enter your full email address (for example, tony@contoso.com) as your user name. You may be prompted to enter your user name and password several times before you connect.

  • If Outlook is able to set up your account, you'll see the following text: Your email account is successfully configured to use Microsoft Exchange. Click Finish.
  • If Outlook isn't able to set up your account, see "What else do I need to know?" later in this topic.

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Set up a POP or IMAP connection to your email in Outlook 2007

You can set up Outlook 2007 manually to access your email account using POP3 or IMAP4.

 Note    If you're using Outlook 2007, you may also be able to connect using Exchange instead of through POP3 or IMAP4. Connecting using Exchange lets you use calendaring and other collaboration features that you can't get if you connect through IMAP4 or POP3. For more information, see What else do I need to know?

later in this article.
  1. Open Outlook. The Account Settings dialog box will open the first time you open Outlook. If the Account Settings dialog box doesn't open when you first open Outlook, do the following:
  1. On the Tools menu, click Account Settings.
  2. In the Account Settings dialog box, on the E-mail tab, click New.
  1. On the Choose E-mail Service    page, make sure Microsoft Exchange, POP, IMAP, or HTTP is selected, and then click Next.
  2. On the Auto Account Setup page, at the bottom of the page, click the Manually configure server settings or additional server types check box.
  3. Click Internet E-mail, and then click Next.
  4. Provide the following information on the Internet E-mail Settings page.

Under User Information:

  1. In the Your Name box, enter the name you want users to see when you send email from this account.
  2. In the Email Address box, enter your email address.

Under Server Information:

  1. Under Account Type, select IMAP or POP3. Consider using IMAP because IMAP supports more features.
  2. In the Incoming mail server box, enter the IMAP or POP server name. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com. If you’re not using Office 365, see Find your POP or IMAP server settings later in this article.
  3. In the Outgoing mail server (SMTP) box, enter the SMTP server name. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com. If you’re not using Office 365, see Find your POP or IMAP server settings later in this article.

Under Logon Information:

  1. In the User Name box, enter your email address.
  2. In the Password box, enter your password. If you want Outlook to remember your password, make sure the check box next to Remember password is selected.
  1. At the bottom of the page, click More Settings, and then fill in the Internet E-Mail Settings dialog box as follows:

On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication.

On the Advanced tab:

  1. Under Incoming server (IMAP), or Incoming server (POP3), next to Use the following type of encrypted connection, select SSL in the drop-down list.
  2. Under Outgoing server (SMTP), next to Use the following type of encrypted connection, select TLS, and then click OK.
  3. If you're using POP3 and you want to keep a copy of your messages on the server, under Delivery, click Leave a copy of messages on the server. If you don't select this option, all messages will be removed from the server and stored locally on your computer.
  1. On the Add New E-mail Settings page, click Next.
  2. On the Congratulations page, click Finish. Close the Account Settings dialog box.
  3. On the Account Settings page, click Close.
  4. If you're using IMAP4, a message appears that asks you if you want to download folders for the mail server that you added. Click Yes. Use the Outlook 2007 user interface to select which folders to synchronize between the server and your local computer, and then click OK.

For more information about how to use Outlook 2007, see the Help documentation provided with Outlook 2007.

Find your POP or IMAP server settings

If you’re connecting to your Office 365 email, you don’t need to look up your settings. For Office 365, the server name for IMAP and POP is outlook.office365.com and the server name for SMTP is smtp.office365.com.

If you’re not connecting to Office 365 email, do the following to look up your settings.

  1. Sign in to your account using Outlook Web App. For more information, see Sign in to Outlook Web App.
  2. In Outlook Web App, on the toolbar, click Settings settings > Options > Account > My account > Settings for POP or IMAP access.
  3. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Settings for POP or IMAP Access page under POP setting or IMAP setting, and SMTP setting.

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What else do I need to know?

  • If your email account is the type that requires registration, you need to register it the first time you sign in to Outlook Web App. You won’t be able to connect to your email account using Outlook if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using Outlook. For more information about how to sign in to your account using Outlook Web App, see Sign in to Outlook Web App.
  • If Auto Account Setup can't successfully connect you to your account, do one or more of the following:
    • Wait a few minutes and try again.
    • If you need to connect to your email account immediately, use a Web browser or an email program that supports POP or IMAP to connect to your account using Outlook Web App. For information about how to connect using a Web browser, see Sign in to Outlook Web App. For information about how to connect using a POP or IMAP email program, see Use IMAP or POP email programs.
    • If you know the name of the person who manages your mailbox (sometimes called an email administrator), contact them and report the error you're getting when you try to connect with Outlook.
  • Outlook 2007 supports only one Exchange email account per Outlook profile. If you try to add a second Exchange connection while Outlook is running, you may get the following error.

You cannot add a Microsoft Exchange account to this profile while Outlook is running. Exit Outlook and use the Mail icon in the Control Panel to add a Microsoft Exchange account.

  • If you already have an Exchange connection in your Outlook profile, you may need to delete the current profile or create a new profile before you can follow the steps in this topic. For more information about Outlook profiles, see Add or remove an email account at the Microsoft Office Online Web site.

What if I want to know more?

Supported email programs and features

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Applies to:
Outlook Web App, Outlook Web App for Office 365 Enterprise, Outlook Web App for Office 365 Small Business