Edit a workbook that contains features unsupported by Excel Web App

When you try to open a workbook in Microsoft Excel Web App, you might see an error message that tells you the workbook contains features that are not supported by Excel Web App. Unsupported features are contents or functionality in a workbook that prevents the workbook from being opened for editing or, in some cases, viewing in the browser. This article provides steps to edit the workbook, depending on the nature of the unsupported features in the workbook.

For details of feature support in Excel Web App, see Differences between using a workbook in the browser and in Excel.

In this article


I can view the workbook, but not the unsupported features

If your workbook contains objects, such as comments, shapes or ink, you can view the data in the workbook, but these objects cannot be displayed in the browser. Furthermore, if the workbook contains a table that is linked to an external data source (query table), the workbook displays the data as it was most recently saved in the Excel desktop application, not a view of the live data.

When you view a workbook like this in Excel Web App, a message notifies you that the workbook cannot be displayed completely in the browser.

If you try to edit the workbook in Excel Web App, a message notifies you that the workbook cannot be edited in the browser. The message provides brief instructions for creating a copy of the workbook. Excel Web App removes unsupported features from the copy, allowing the copy to be edited in the browser.

If you don’t mind removing features of the workbook so that you can edit in the browser, go ahead and make a copy. If you’d rather not work with a copy of the workbook, you can still use Excel Web App for storing and viewing a central copy of the workbook, and you can use the Open in Excel command in Excel Web App to edit the workbook.

Follow the steps below.

If you want to be able to edit the workbook in Excel Web App, do the following:

  1. In the message, click Edit a Copy.
  2. Accept the new name that Excel Web App suggests, or type a different one, and then click Save.

 Caution    If you type a name that matches the original name and select the Overwrite existing files check box, the original copy of the workbook is lost when you click Save.

  1. Edit the new copy of the workbook in the browser. The original copy is untouched.

If you’d rather not make a copy, and edit the workbook in the Excel desktop application, do the following:

  1. In the message, click Cancel.
  2. In Excel Web App, click Edit Workbook, and then click Edit in Excel.
  3. Edit the workbook in the Excel desktop application. When you click Save in Excel, the workbook is automatically stored on the website where you opened it.

 Note    If clicking Edit in Excel results in a message that says you don’t have a supported browser or the correct version of Excel, see I get an error message when I try to open the workbook in Excel, later in this article.

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The workbook includes features that prevent it from being opened at all in Excel Web App

Some features, such as sheet protection and data validation, prevent a workbook from being opened to view or edit in Excel Web App.

When you try to view or edit a workbook like this in Excel Web App, a message notifies you that the workbook cannot be opened in the browser.

If you have permission to edit the workbook, you can open the workbook in the Excel desktop application. In the message, click Edit a Copy.

If you see another message that says you don’t have a supported browser or the correct version of Excel, see I get an error message when I try to open the workbook in Excel, later in this article.

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I get an error message when I try to open the workbook in Excel

If you click Edit in Excel in Excel Web App, you might see a message that says you don’t have a supported browser or the correct version of Excel. If that happens, do the following:

  • Use Office Excel 2003 or later (Windows), or use Excel for Mac 2008 version 12.2.9 or later (Mac).
  1. Windows: If you’re using Excel 2003, install the most recent service pack. If your version of Excel is earlier than 2003 or you don’t have Excel at all, download the trial version of Microsoft Office 2010 when Office Web Apps prompts you.
  2. Mac: If your version of Excel for Mac 2008 is earlier than 12.2.9 or you don’t have Excel for Mac at all, download the trial version of Microsoft Office for Mac 2011.
  • Use Firefox, Internet Explorer (Windows), or Safari (Mac). If you’re using Internet Explorer, allow the ActiveX control to run. If you’re using Firefox, you must also be using Excel 2010.

Find more information about the requirements for using the Edit in Excel command.

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Applies to:
Excel Web App