Connect Outlook to this account

You can access your Office 365 or other Exchange-based email using the web browser version of Microsoft Outlook, Outlook Web App and using the desktop versions of Outlook, which provide an optimized email and collaboration experience.

Outlook setup steps

Troubleshoot Office 365 connectivity problems

Some people who have been recently upgraded from the pre-upgrade version of Office 365 are having connectivity problems with Outlook. For help fixing these problems, see Fix email connectivity problems after Office 365 upgrade. If you’re an Office 365 admin, see this Office 365 Community post, Fix Outlook connection problems after Office 365 upgrade.

Learn how to use email, contacts, and calendar in Office 365

These articles can help you get started.

Alternatives to Outlook

  • If you don’t want to use Outlook, but still want a rich client experience, you can use Outlook Web App. To get started, see Sign in to Outlook Web App.
  • You can also set up email in the following programs:
    • Entourage 2008, Web Services Edition
    • Mac OS X Mail
    • Windows 8 Mail
  • If you want to use a desktop email program that isn’t listed above, you may be able to connect using any email program that supports POP or IMAP. If you do, you’ll be limited to basic email features and won’t be able to use the Calendar or Contacts. Outlook 2003, Mozilla Thunderbird, and Windows Live Mail are a few of the programs that let you set up a POP or IMAP connection to your account. To learn how, see Email program setup reference.

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Applies to:
Office 365 Enterprise, Office 365 Enterprise admin, Office 365 Midsize Business, Office 365 Midsize Business admin, Office 365 Small Business, Office 365 Small Business admin, Outlook Web App, Outlook Web App for Office 365 Enterprise, Outlook Web App for Office 365 Small Business