A custom error message, also known as a custom alert, is a message capable of linking to an external source (such as a Web page). Some message dialog boxes can contain a button with customized text that, when clicked, goes to a specified URL. This functionality allows you to add your own information to the message. For example, you can acknowledge a problem, give the estimated time when you expect it to be fixed, and provide a phone number or e-mail address to contact for assistance.
The Microsoft Office Resource Kit includes a spreadsheet that can help you create ASP scripts to handle custom messages, as well as a number of ASP and HTM files containing examples. The following table lists the sample files.
||Sample ASP page for an error message
||Sample HTML page for an error message
||Sample ASP page with a response form
||Spreadsheet used to create or update ASP script
||ID numbers for all error message in Office 2000
||Sample HTML page for a “Not yet implemented” error
Installing the files
Sample files for customizable alerts are automatically installed on your computer when you install the Office Resource Kit from the Office Resource Kit CD-ROM. The files are also available separately in the Office Resource Kit Web site. You can find this downloadable file on the Office 2000 Resource Kit Downloads page.
To locate the files after installation, click the Start button, point to Programs, point to Microsoft Office Tools, point to Microsoft Office 2000 Resource Kit Documents, and then click Customizable Alerts.
For more information, see Customizing Built-in Error Messages.