I’m not able to sign in with my Office 365 subscription account. Why?
Office 365 has many subscription plans to fit your individual or business needs and only some plans support Office Mobile. They include, Office 365 Home Premium, Office 365 Small Business Premium, Office 365 Midsize Business, Office 365 Enterprise E3 and E4, Office 365 Education A3 and A4, Office 365 ProPlus, Office 365 University, and Office 365 trial subscriptions. If you aren’t using one of these plans, you won’t be able to use Office Mobile on your Android device.
If you have an Office 365 Enterprise E3 and E4 or Office 365 University subscription and still can’t sign in, please work with your administrator to resolve the issue.
To sign up for an Office 365 plan, go to the Office web site.
How do I use Office Mobile on my phone by using my family member’s Office 365 subscriptions account?
Ask the Office 365 account owner to sign in to Office Mobile on your phone with their subscription account. This will activate Office Mobile.
Next, remove the sign-in information of the account owner from your phone so you don’t access any of their files. On the action bar, tap Settings > Reset Office Mobile. Resetting Office Mobile will remove the account from your phone but will keep the licensing information. Now, you can sign in to Office Mobile by using your own account.
Why do I need an Office 365 subscription account to sign in?
If you have Office files on SkyDrive, SkyDrive Pro, or your organization’s SharePoint team sites, you need an Office 365 subscription. Office 365 is a way to use the cloud to make your Office documents available whenever, wherever you need them.
Why can’t I edit some Microsoft Office documents on my phone?
You might not be able to edit some documents on your phone depending on what's in it or how it was last saved. Here are some of the more common things that make a document read-only on your phone.
The file is:
- Saved as an older type of Microsoft Office document, such as a Microsoft Word 97-2003 document (.doc), Microsoft Excel 97-2003 workbook (.xls), or Microsoft PowerPoint 97-2003 presentation (.ppt).
- Digitally signed.
- Marked as final.
- Protected using rights management.
- Protected with a password.
- Protected with restricted editing rights.
Microsoft Word documents are read-only if they have:
- Track Changes enabled.
- Custom markup (custom XML, Structured Document Tags (SDT), or smart tags).
- XML tags with unsupported values.
Also, there are cases where you can edit the Word document but can’t edit certain sections like:
- If a select section contains an image or clipart.
Microsoft Excel workbooks are read-only if they have:
- Functions that aren't supported on the phone.
Note We are listing all the functions that are supported. You should be able to edit an Excel spreadsheet that use these functions: ABS, ACOS, AND, ASIN, ATAN, ATAN2, AVERAGE, CHOOSE, COLUMNS, CONCATENATE, COS, COUNT, COUNTA, COUNTBLANK, COUNTIF, DATE, DATEVALUE, DAVERAGE, DAY, DCOUNT, DCOUNTA, DDB, DEGREES, DGET, DMAX, DMIN, DPRODUCT, DSTDEV, DSTDEVP, DSUM, DVAR, DVARP, ERROR.TYPE, EXACT, EXP, FACT, FIND, FV, HLOOKUP, HOUR, IF, INDEX, INT, IRR, ISBLANK, ISERR, ISERROR, ISLOGICAL, ISNA, ISNONTEXT, ISNUMBER, ISTEXT, LEFT, LEN, LN, LOG, LOG10, LOOKUP, LOWER, MATCH, MAX, MID, MIN, MINUTE, MOD, MONTH, N, NA, NOT, NOW, NPER, NPV, OR, PI, PMT, POWER, PRODUCT, PROPER, PV, RADIANS, RAND, RANK, RATE, REPLACE, REPT, RIGHT, ROUND, ROWS, SECOND, SIN, SLN, SQRT, STDEV, STDEVP, SUBSTITUTE, SUM, SUMIF, SUMPRODUCT, SYD, T, TAN, TIME, TIMEVALUE, TODAY, TRIM, TRUNC, UPPER, VALUE, VAR, VARP, VLOOKUP, YEAR, FALSE, and TRUE.
- Data validation in one or more cells.
- Array formulas.
- Data tables.
- Macros enabled.
- Large column or row widths.
- Formulas that contain links or references to other workbooks.
- Formulas with structured references.
- Formulas that contain references, content, or formatting beyond cell IV16384.
- Formulas that are longer than 512 characters or have more than 30 arguments in them.
- Tracked changes.
- Dialog sheets.
- XML markup that isn't formed correctly.
- OLE objects or ActiveX controls.
For Microsoft PowerPoint presentations on your phone, you can only make certain types of edits like editing text in a text box, adding or editing notes, changing the order of slides, or hiding slides.
How do I share documents?
To share your document, send it as an email attachment.
- Open the document and then on the action bar, tap > Share.
How do I get documents from the computer to my phone?
The best way to get your Office documents to the phone is to first save the documents on SkyDrive from your computer, and then view them from your phone.
To save the document on SkyDrive from your computer:
- With a document open in an Office program, click File > Save As > SkyDrive.
- If you haven’t signed in, do that now by clicking Sign In.
Or if you haven’t signed up for a Microsoft account, click Sign up.
- After you sign up or sign in, save your document to SkyDrive.
To connect to SkyDrive from your phone:
- Open Office Mobile.
- Tap >Add a place.
- Select the service you used to save your documents, and then sign in with the relevant email address and password.
- Tap the service where your document is saved, and then tap on the document to open it.
Sometimes I can’t open a file from a SharePoint site. What’s wrong?
It could be because the file’s using a short URL, which doesn’t work on an Android phone. You can only open files that show the complete SharePoint URL looking something like this: <http://adatum.contoso.com/file name/>.
If you don’t have the complete URL, try opening this file on another non-Android device.
Can I open and edit Office documents on my computer after using them on my phone?
Yes. After you get the Office documents onto your computer (either via email, SkyDrive, or Microsoft SharePoint), you can pick up where you left off and edit them on your computer using Microsoft Office 2013 or Microsoft Office Web Apps in your web browser.
From your phone, you can save your documents to Microsoft SkyDrive. Or, if your organization uses Microsoft SharePoint, you can open and edit documents on your phone from the SharePoint site, and then save your changes back to the SharePoint site.
Can I continue to work on a document stored on SkyDrive when I’m offline?
Yes, you can continue to work on your Office document when you’re offline. Just make sure you’re connected to the Internet when you are ready to save your changes back to SkyDrive.
How do I add comments?
|To insert comments in:
||Double-tap a word and then tap .
||Tap to select the cell where you want to insert the comment, and then on the action bar, tap > Add comments.
You can’t add comments in PowerPoint.
What type of files can I open on my phone?
||Supported file types
||.doc, .docx, .dot, .dotx, .dotm, .docm
||.xls, .xlsx, .xlt, .xltx, .xlsm, .xltm
||.ppt, .pptx, .pps, .ppsx, .pptm, .ppsm
What type of files can I edit on my phone?
||Supported file types
What can I do in Word for Android?
Here’s what you can do in Word:
- Open these file types -.doc, .docx, .dot, .dotx, .dotm, .docm
- Edit these file types - .docx, .dotx
- Add, delete, and display comments
- Share files via email
- Find text
- Format text
What can I do in Excel for Android?
Here’s what you can do in Excel:
- Open these file types - .xls, .xlsx, .xlt, .xltx, .xlsm, .xltm
- Edit these file types - .xlsx, .xltx
- Navigate through sheets in the Outline View
- Find text within a workbook
- Apply filter
- See the sum, average etc of a range with AutoSum
- Sort selected data
- Add, delete, and display comments
- Format cells
- Clear cells
- Share files via email
What can I do in PowerPoint for Android?
Here’s what you can do in PowerPoint:
- Open these file types - .ppt, .pptx, .pps, .ppsx, .pptm, .ppsm
- Edit these file types - .pptx, .pptm
- Add and edit slide notes
- Navigate through the slides in the thumbnail view
- Share the presentation via email
I have personal and work files. Can I sync them with my phone?
If you have files in SkyDrive, SkyDrive Pro, or a SharePoint team site, you can sync them with your phone:
- SkyDrive: This is your personal document space that you can sign in to using your Microsoft account. The files in SkyDrive automatically sync with your phone when you add the SkyDrive location to your phone.
- SkyDrive Pro: This is your individual document space at work that you can sign in to using your Office 365 organizational account.
- SharePoint: This is a team site that you can sign into using the email address provided by your organization. When you add the SharePoint location on your phone, you can sync and access files that were uploaded to the SharePoint site.