Known issues in PowerPoint 2011

Some of the content in this topic may not be applicable to some languages.

Last updated: February 2012

ShowCopy and paste of a hyperlink crashes PowerPoint

 Important   This issue is fixed in Office for Mac 2011 Service Pack 2. Click Downloads to download Service Pack 2 or the latest update.

If you copy a hyperlink and then paste it into PowerPoint 2011, PowerPoint crashes.

ShowApplying a theme crashes PowerPoint

 Important   This issue is fixed in Office for Mac 2011 Service Pack 2. Click Downloads to download Service Pack 2 or the latest update.

PowerPoint crashes when you apply a theme.

ShowHyperlink to another slide in the same presentation doesn't work

 Important   This issue is fixed in Office for Mac 2011 Service Pack 2. Click Downloads to download Service Pack 2 or the latest update.

When you click a link to a different slide in the same presentation during a slide show, and the presentation's URL contains a space or non-ASCII character, PowerPoint opens a new document or slideshow. In normal view, the new window goes to the first slide, rather than the linked-to slide.

ShowFiles on OneDrive won't open after Mac OS X Lion is installed

 Important   This issue is fixed in Office for Mac 2011 Service Pack 2. Click Downloads to download Service Pack 2 or the latest update.

If you are using Mac OS X Lion and cannot open documents on OneDrive, you can change a Safari or Firefox browser setting that will allow you to open documents. Do the following steps:

  1. Quit Safari or Firefox.
  2. In the Finder, click Applications, and then select the application icon for Safari or Firefox
  3. On the File menu, click Get Info.
  4. Select the Open in 32-bit mode check box.
  5. Close and reopen Safari or Firefox.

ShowSome new PowerPoint features are only compatible with presentations that use the .pptx file name extension

New features in Microsoft PowerPoint for Mac 2011, such as embedded media and sections, can be saved only with the .pptx file name extension. If you try to save it in the earlier .ppt format after you add new PowerPoint features to your presentation, you will likely encounter errors.

Use the .pptx file extension to take advantage of new features in PowerPoint 2011 and cross-compatibility with other Office for Mac 2011 applications. You can also download and install the Open XML File Format Converter for Mac 1.0.2. or an update that enables PowerPoint 2004 to open files that have the .pptx file name extension.

 Note   For more information about file conversion, see Downloads (www.microsoft.com/mac/downloads.mspx).

ShowOffice for Mac 2011 does not currently use some new Office for Windows features

  • The new Equations feature in Microsoft PowerPoint 2010 allows you to create complex equations within text. However, PowerPoint 2011 does not currently support complex equations and converts them to a simplified form. To insert complex equations in PowerPoint 2011, you can use the Equations Editor OLE feature.
    1. On the Insert menu, click Object.
    2. Under Object type, click Microsoft Equation.

 Note   In Microsoft PowerPoint 2010, you can create complex equations by inserting an object. These equations are visible and editable in PowerPoint 2011 presentations. You can also save complex equations in a graphic format such as .png or .jpeg.

  • Embedded fonts in some Office for Windows Microsoft Office 2010 applications are not supported in Office for Mac applications. To avoid errors, use a font that is shared by both applications.
  • Office for Mac 2011 cannot currently play YouTube movies or Flash media files in a PowerPoint presentation or slide show. However, you can play Windows .wmv and .wma media files in a PowerPoint presentation by using Apple QuickTime Player with the Flip4Mac plug-in installed.

 Note   For more information about the Flip4Mac plug-in, visit the Windows Media Components for QuickTime information page (www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx.com).

ShowPowerPoint for Mac 2011 cannot create or change new password-protected files for PowerPoint for Windows

 Important   This issue is fixed in Office for Mac 2011 Service Pack 1. Click Downloads to download Service Pack 1 or the latest update.

Password-protected files that were created in PowerPoint for Windows can be opened in PowerPoint 2011. However, they cannot be created or changed.

ShowSome characters cannot be used in file and folder names in PowerPoint for Mac 2011

 Important   This issue is fixed in Office for Mac 2011 Service Pack 1. Click Downloads to download Service Pack 1 or the latest update.

Characters, including <"> and |, are allowed in file names in PowerPoint 2008 and earlier versions, but they must be removed from a file name before it can be opened in PowerPoint 2011.

ShowiTunes files in presentations might not play on some computers

When you include music as part of a presentation, be aware that music files purchased from the iTunes Store can be played only on authorized computers.

Also, be aware of compatibility between different versions of PowerPoint and iTunes. Depending on their version of PowerPoint, people who you share presentations with might be unable to play some iTunes files. For example, PowerPoint 2008 and PowerPoint 2011 can play iTunes music files, but not iTunes movie or TV show files.

ShowMovies that contain added effects might not play correctly on some computers

On some computers, movies that use added effects might not play normally, which is often caused by a drop in frame rate. This issue can be fixed by removing any added effects, notably Reflection and 3D.

ShowText with custom character spacing in PowerPoint 2011 running on OS X v10.5 may wrap differently than expected

Text in a presentation with character spacing (also known as kerning) that uses a setting other than normal may not wrap as expected on computers that run Mac OS X version 10.5 (Leopard).

 Note   For computers that run Mac OS X version 10.6 (Snow Leopard) or later versions, custom character spacing should wrap normally.

ShowOffice for Mac files located on SharePoint or Windows Live OneDrive may not open if you have not opened Office for Mac 2011 at least one time

 Important   This issue is fixed in Office for Mac 2011 Service Pack 2. Click Downloads to download Service Pack 2 or the latest update.

You cannot open files located on SharePoint or Windows Live OneDrive from Safari or Mozilla Firefox until you have opened Word, Excel, or PowerPoint at least one time.

ShowOrganization charts created by using Organization Chart cannot be edited

Earlier versions of Office for Mac included Organization Chart, a tool for creating and editing organization charts. Microsoft Office for Mac 2011 does not include Organization Chart. When you open a document that contains an object that was created by using Organization Chart, you can view it, but you cannot edit it.

ShowA custom dictionary’s language-specific settings are ignored

When you set a custom dictionary to work only for a specific language, the language setting is not used when you check the spelling in Excel or PowerPoint.

ShowYou have to sign in multiple times when you access the Information Rights Management licensing server

If you clear the Save password in my Mac OS X keychain check box when you access the Active Directory Rights Management Services (AD RMS) server, you will have to sign in multiple times. To work around this issue, make sure that the Save password in my Mac OS X keychain check box is selected.

ShowYou cannot paste and then ungroup a vector PICT image

Per Apple guidelines, when you paste a vector PICT image, it is saved as PDF instead of PICT, and you cannot ungroup the PDF image.

ShowA linked picture from a Web site will not appear

If you add a link to a picture that is located on a Web site, the next time that you open the file, the picture is displayed as a red X. This occurs because the application does not recognize the Web site path. To work around this issue, on the Web site, copy the image, and then paste it into the Office for Mac application.

ShowYou do not see any clip art in the Entertainment, Emotions, or Food and Dining categories in the Clip Art Gallery

Office for Mac displays no clip art in the Entertainment, Emotions, or Food and Dining categories in the Clip Art Gallery. To work around the issue, search for the following clip art:

  • Entertainment:     chess, roulette, dominoes
  • Emotions:     crying, smiling
  • Food & Dining:      bread, banana, cantaloupe, bamboo steamer, corn, strawberries, pepper, pineapple, bok choy, raspberries, orange, apple, blueberries, paper bag, cheeseburger, ice cream cone, bag of groceries, hot dog, sandwich, coconut, egg, morning, paper cup, wine, beer, martini, orange juice, fruit juice, birthday cake, chef

ShowThe Clip Art Gallery is displayed in English instead of Chinese

The Clip Art Gallery is displayed in English instead of Chinese.

ShowYou cannot run certain workflows

The following workflows included with Office for Mac do not work:

  • In Excel, Import text file and create a table
  • In Outlook, Send image attachments to iPhoto

ShowYou cannot print a Visual Basic project

Microsoft Office for Mac 2011 does not let you print a Visual Basic project. To work around the issue, copy the code of your Visual Basic project, paste it into a text-editing program, and then print.

See also

Technical support options

Known issues in Office 2011

 
 
Applies to:
PowerPoint for Mac 2011