When you delete messages in Outlook, the messages are moved to the Deleted Items folder. Items in this folder continue to take up space on your computer's hard disk and — if your account is set up to leave copies of the messages on the mail server — in your account mailbox. To free up some disk and mailbox space, you can empty the Deleted Items folder.
If you have multiple e-mail accounts, you may have a Deleted Items folder for each account.
- Hold down CONTROL , and then in the folder list (folder list: The list of your mail folders visible in the navigation pane, which is the pane on the left side of the main Outlook window. The folder list is only visible in Mail view.), click the Deleted Items folder.
- Click Empty Folder.
- Some kinds of e-mail accounts, such as Windows Live Hotmail (Windows Live Hotmail: Windows Live Hotmail accounts are Internet-based mail accounts from Microsoft. Windows Live Hotmail accounts can be added to Outlook as POP accounts.) accounts, automatically empty the Deleted Items folder at predefined times.
- You can set up a schedule in Outlook to empty your Deleted Items folder regularly.
- IMAP (IMAP: A common type of Internet-based mail account such as Gmail, AOL Mail, and many others. Messages from these accounts appear in folders in the Outlook folder list, under the name of the account.) accounts offer multiple options for how deleted items are stored and displayed. To set your preferences, on the Tools menu, click Accounts, and then select the IMAP account in the account list. Click Advanced, click the Folders tab, and then next to Trash, select the options that you want.
Create, change, or delete a schedule
Move or copy a message between folders
Move or rename a folder
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