Lync customer stories

Advantage Sales and Marketing, based in Irvine, California, provides outsourced sales, merchandising, category management, and marketing services. It has 30,000 employees. Dissatisfied with some of its own outsourced services such as audio conferencing and online meetings, ASM chose a Microsoft communications solution to provide IM and presence, conferencing services and voice to 4,500 employees.

Aspect helps customer-centric organizations deliver a next-generation customer experience through software solutions that exploit enterprise communications and collaboration platforms. Aspect upgraded to Microsoft Lync Server 2013 to help further reduce costs and provide a more comprehensive communications solution to create a unified culture.

Formed in 2007 in Haarlem, Netherlands, Dunamare Education Group is committed to providing quality education for the 13,000 students it serves. Dunamare deployed Microsoft Lync Server 2013 to provide administrators and teachers with innovative ways to communicate and collaborate in the learning environment, while also reducing telephony costs.

Eden Springs, one of Europe’s leading providers for water solutions in the workplace, felt it was overly dependent on expensive international phone calls and conferencing services. Eden Springs deployed a pilot of Microsoft Lync Server 2013 and is looking forward to more robust conferencing, multiple mobile clients, and Skype federation to enhance its current communications solution.

EmpireCLS Worldwide Chauffeured Services is one of the largest chauffeured transportation companies in the world. Based in Secaucus, New Jersey, it operates in more than 700 cities. EmpireCLS deployed Lync Server 2013, which fully supports VDI deployments. Now Empire is taking advantage of Lync to make calls while out of the office.

Festo is a global leader in automation technology and learning systems. It has about 15,500 employees across 59 independent national companies. Festo deployed Microsoft Lync Server 2010 for voice, conferencing, and instant messaging.

Founded in 1984, LA Fitness operates sports clubs at more than 500 locations throughout North America. LA Fitness is upgrading its unified communications solution to Microsoft Lync Server 2013 for its robust enterprise voice capabilities.

MedcoEnergi Internasional (MedcoEnergi) is an integrated energy company based in Jakarta, Indonesia. It has global operations and 3,000 employees worldwide. MedcoEnergi deployed Microsoft Lync Server 2013 for its improved high-availability options to help the company improve the resilience of its communications solutions.

TV Record is a leading entertainment company that produces and delivers content to television, Internet, and radio audiences. The company has about 5,000 employees and delivers entertainment content in more than 150 countries. Record deployed Microsoft Lync Server 2013 to provide instant messaging, presence, conferencing, and voice capabilities to employees.

The Washington State School for the Blind (WSSB) is a residential public school in Vancouver, Washington uses Lync to create a unique learning environment that allows students to interact with teachers remotely and provides accessibility features enabled by the solution.