Learn how to use Microsoft Lync 2010 to make and receive phone calls with one-click, follow up on missed calls, and use call controls to mute and unmute your voice. This course provides examples to help you complete daily Lync 2010 activities.
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About this course
This course includes:
- One self-paced lesson.
- Practice sessions for hands-on experience. The practice exercises require that you have Lync 2010 installed on your computer.
- A short test at the end of the lesson. The test is not scored.
- Reference links at the end of the course to supplemental material such as Quick Reference Cards.
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Goals
After completing this course you will be able to:
- Set up device and perform a Lync call quality check.
- Make and receive calls using Lync 2010.
- Add voice to your Lync conversation.
- Manage your call using mute and unmute, place your call on hold, or transfer your call to another person or number.
- Set up and check your voice mail and follow up on missed calls.
- Set up call forwarding and simultaneous ring.
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