What is Business Contact Manager for Outlook?

Microsoft Outlook 2013 with Business Contact Manager is a great customer relationship management (CRM) tool for small business owners because they can use it to help them improve the effectiveness of their customer service, sales, and marketing efforts.

Business Contact Manager for Outlook is an add-on to Outlook, so small business owners can use Outlook 2013 to store personal information and manage their calendars, while using Business Contact Manager for Outlook to help them run their businesses.

Business Contact Manager for Outlook is optimized for Microsoft Outlook 2013, but will also work with Microsoft Outlook 2010.

Get started using Business Contact Manager for Outlook

For information about how to get started using Business Contact Manager by creating individual records, or importing business data or Outlook contacts, see Get your business records into Business Contact Manager.

How small business owners can use Business Contact Manager for Outlook to help run their businesses

In this latest version, you can:

For a more detailed list of Business Contact Manager for Outlook features and options, see Get familiar with Business Contact Manager features and options.

For a list of the record types in Business Contact Manager for Outlook, see How record types work together in Business Contact Manager.

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Applies to:
Excel 2013, Outlook 2013, PowerPoint 2013, Publisher 2013, Word 2013, Excel 2010, Outlook 2010, PowerPoint 2010, Publisher 2010, Word 2010