Not seeing Office on your My Account page

If you bought and installed Office and end up on the page, you might not see your Office products listed and see this message instead:

It looks like you don’t have Office yet. Do you want to visit the Store to get a copy?

If you know that you already bought and installed Office, here are some things you can do:

If you bought Office with a new PC, you’ll need to go to, and click Install Office in the upper right corner.

Applies to:
Excel 2013, Office 2013, OneNote 2013, Outlook 2013, PowerPoint 2013, Publisher 2013, Word 2013