This page explains the results of the Microsoft Office Diagnostics that you just ran. You may also see suggestions on how to improve the health of your computer and your installation of the 2007 Microsoft Office system. The contents of this article only apply to the results that are displayed after running Microsoft Office Diagnostics. If you have not yet run Microsoft Office Diagnostics, please follow the instructions outlined in Diagnose and repair crashing Office programs by using Office Diagnostics. If the issue is not resolved by following the steps outlined below, please refer to the More resources section at the bottom of this article to be pointed to other resources that may help.

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More resources

If no problems were found, or if none of the solutions above solve your problem, consider trying some of the following resources.

Recover a program that is not responding

When your program has 'crashed' and is not responding, use the information in the following article for assistance Recover a program that is not responding.

Microsoft Office Diagnostics

For more information on how Microsoft Office Diagnostics works, see the article Diagnose and repair crashing Office programs by using Office Diagnostics.

Microsoft Update

For some options that you can use to keep the 2007 Office release and your other Microsoft software updated regularly, see the article Keep your computer updated by using Microsoft Update.

Security and safety

Systems can malfunction if they are compromised by a virus, spyware, or other malicious software (also called malware). For information and tools that you can use to help protect your computer, visit the Microsoft Security Web site.

Microsoft support services

To help identify the source of your problem, see the Office Diagnostics Solution Center.

Office Communities

You may be able to get answers from participants in the Microsoft Office Communities discussion group. (Some of the participants in Microsoft Office Communities are professionals who may request a fee for their services.) The Microsoft Product Support discussion groups home page explains how to join and take advantage of the experience of thousands of individuals.