Am I using Office 365 after the service upgrade?

For the best experience when you view Office 365 Help, sign in to either the Office 365 portal or the Office 365 Community with your Office 365 user ID. After you sign in to the community, if you post questions to the forums, you can use the tags pre-upgrade or after upgrade if you need to.

If signing in isn’t an option, here’s how to tell whether you’re using Office 365 after the service upgrade or Office 365 pre-upgrade: the different colors, navigation, and URLs for Help content.

Office 365 after the service upgrade

You’ll know you have Office 365 after the service upgrade if the header at the top of the page is blue and includes the navigation terms Outlook, Calendar, and People. If you’re an admin, you have an Admin link that takes you straight to the administrator tools.

Three screen shots of the Office 365 portal with blue backgrounds and gray text. Navigation at the top of the page says Outlook, Calendar, People. In two screen shots, the navigation also says Admin.

The easiest way to make sure you find Help articles for Office 365 after the service upgrade is to click the Help icon or any Help link from within the Office 365 portal. The portal knows if you have the service upgrade and directs you to the correct Help.

Screen shot showing the help icon in the upper right corner of the Office 365 portal.

When you use a general web search to find Help, you’ll know you’re looking at Help for Office 365 after the service upgrade if the URL starts with http://office.microsoft.com. In addition, the bar at the top of the page is gray, it has the Office logo, and the article title is gray.

Screenshot showing a help article with a URL that starts “http://office.microsoft.com”. The page has gray header text and a logo for Office.

Office 365 pre-upgrade

You’ll know you have Office 365 pre-upgrade if the header at the top of the page is white and includes the navigation terms Home, Outlook, and Team Site. Additionally, the page titles are orange.

Screen shot showing pages on the Office 365 portal with white backgrounds and orange header text that says “Start here” and “Start here tasks”. Navigation at the top of the page says Home, Outlook, Team Site.

The easiest way to make sure you find Help articles for Office 365 pre-upgrade is to click the Help icon or any Help link from within the Office 365 portal. The portal knows if you have the service upgrade and directs you to the correct Help.

Screen shot showing the help icon in the previous version of the Office 365 portal.

If you use a general web search to find Help, you’ll know you’re looking at Help for Office 365 pre-upgrade if the URL starts with http://onlinehelp.microsoft.com. In addition, the bar at the top of the page is white, has an Office 365 logo, and the article title is orange.

Screen shot showing a webpage with a URL that starts with “http://onlinehelp.microsoft.com”. The page has an orange header text and a logo for Office 365.

About the service upgrade process

If you have Office 365 pre-upgrade, you receive the service upgrade on a schedule that is set by Microsoft. For help and information about this upgrade process, see the following:

 
 
Applies to:
Office 365 Enterprise, Office 365 Enterprise admin, Office 365 Midsize Business, Office 365 Midsize Business admin, Office 365 Small Business, Office 365 Small Business admin