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Troubleshoot templates and letters
Some of the content in this topic may not be applicable to some languages. Templates I want to use my templates from earlier versions of Word.
If you have modified templates that came with an earlier version of Microsoft Word, you can continue to use them, but you should also keep the newer version of the templates on your hard drive. The Microsoft Office Word 2003 wizards are designed to work with the Office Word 2003 templates.
If you added your own toolbars, macros (macro: An action or a set of actions that you can use to automate tasks. Macros are recorded in the Visual Basic for Applications programming language.), styles (style: A combination of formatting characteristics, such as font, font size, and indentation, that you name and store as a set. When you apply a style, all of the formatting instructions in that style are applied at one time.), or AutoText entries to templates that came with earlier versions of Word, you can copy these items to Office Word 2003 templates. Rename your former templates, install the new templates, and then use the Organizer to copy these items to the new templates.
Macros in templates from earlier versions of Word will work in Office Word 2003. However, if you are using a version of Word that is earlier than Word 97 and you open a template and then save it in Office Word 2003 format, you will not be able to use it in previous versions of Word without converting it.
Macros, AutoText entries, and custom toolbar, menu, and shortcut key settings that I've used are missing.
This might occur for either of the following reasons:
- You moved or copied a document to a different computer or file server location, and now Microsoft Word can't find the template that contains the missing items. Macros, AutoText entries, and customized toolbars, menus, and shortcut keys that you can use in a Word document can be stored in the template attached to the document or in the Normal template. When you move or copy a document to another location, copy the items you need to use — except for AutoText entries, which can be stored in the template only — to the document by using the Organizer. Or copy the items to the attached template, and then distribute the template with the document. The template should be placed in the folder that each user has specified as the User templates or Workgroup templates location (Tools menu, Options command, File Locations tab).
- The missing items might be stored in a template that's no longer attached to the active document. Or they might be stored in a template that was previously loaded as a global template (global template: Stores macros, AutoText entries, and custom toolbar, menu, and shortcut key settings that you can use while you work with documents based on any template. By default, the Normal template is a global template.).
When saving my work, I can't change the file type from "Document Template" to "Word Document."
- You may have inadvertently opened or created a template file. You cannot change the file type of a template. To save your work as a Microsoft Word document instead of a template, save the template, and then create a new document:
- On the File menu, click New, and then click the template you want to base the new document on.
- Under Create New, click Document, and then click OK.
- Copy all of your work from the template to the new document.
- Save the new document, making sure that you click Word Document in the Save as type box.
If the file you are saving is a document, not a template, the problem could be the Concept Virus, a macro virus (virus: A computer program or macro that "infects" computer files by inserting copies of itself into those files. When the infected file is loaded into memory, the virus can infect other files. Viruses often have harmful side effects.) that prevents you from saving a file as any file type other than Document Template.
I can't copy items to a template.
If you attempt to copy styles, macros, or other items to a template that's protected in some manner, you might not be allowed to save changes to the template, or the Copy button might be unavailable in the Organizer dialog box. This might occur if:
To save changes to the template, the protection must be removed from the template, or you must acquire access permission.
I want to change the template attached to my document.
Changing the template that's attached to a document — either by modifying the currently attached template or by attaching a different template — has the following effects:
- Macros, AutoText entries, and custom toolbar and command settings in a modified template are available for use in any document based on the template, including existing documents. If you attach a different template to a document, items stored in the newly attached template are then available to the document.
- If you add or modify styles in a template, styles in an existing document based on that template are not immediately updated to match the template styles.
- To have Microsoft Word update styles in an existing document to match the styles in its attached template, first open the document. On the Tools menu, click Templates and Add-Ins, and then select the Automatically update document styles check box. If the document text is formatted with styles that have the same names as styles in the attached template, Word updates the text formatting to match the template's style formats.
- If you change the boilerplate text and graphics in a template or change document formats — for example, page margins and page size, headers and footers, or the number of columns per page — these changes affect only new documents that you subsequently base on the template. Existing documents based on the template aren't affected.
Built-in wizards, templates, or custom commands no longer work, or I get a message that macros are disabled.
If some items — such as templates (template: A file or files that contain the structure and tools for shaping such elements as the style and page layout of finished files. For example, Word templates can shape a single document, and FrontPage templates can shape an entire Web site.), wizards, or custom commands — do not function the way you expect, you may be running a Microsoft Office program with the Visual Basic for Applications (VBA) (Visual Basic for Applications (VBA): A macro-language version of Microsoft Visual Basic that is used to program Microsoft Windows–based applications and is included with several Microsoft programs.) shared feature disabled. Many features in Office are created in VBA or depend on VBA support to function correctly. If you choose not to install the VBA feature, these dependent applications and features will be disabled or not installed.
For additional information about the effects of disabling VBA, see the Microsoft Office Resource Kit Web site.
To re-enable VBA, follow these steps:
- Run the Office Setup program again.
How?
- Quit all programs.
- Click Start, Click Control Panel, click Add or Remove Programs, and then do one of the following:
- If you installed Word as part of Office, click Microsoft Office 2003 in the Currently installed programs box, and then click the Change button.
- If you installed Word individually, click Microsoft Office Word 2003 in the Currently installed programs box, and then click the Change button.
- On the Maintenance Mode Options screen, click Add or Remove Features, and then click Next.
- On the Custom Setup screen, select the Choose advanced customization of applications check box, and then click Next.
- On the Advanced Customization screen, click the expand indicator
next to Office Shared Features.
- Click the arrow next to Visual Basic for Applications, and then click Run from My Computer.
If someone else set up your Office installation for you, contact your system administrator or Information Technology (IT) professional to see whether you are running Office with VBA disabled.
I don't see an online search box or a link for getting templates from Microsoft Office Online in the New Document task pane. Check the following:- Your computer is connected to the Internet.
- The Show content and links from Microsoft Office Online check box is selected in the Service Options dialog box (on the Tools menu, click the General tab, click Service Options, and then under Category, click Online Content).
Letters My drawing object disappeared when I used the Letter Wizard.
If you anchor a drawing object — such as an AutoShape (AutoShapes: A group of ready-made shapes that includes basic shapes, such as rectangles and circles, plus a variety of lines and connectors, block arrows, flowchart symbols, stars and banners, and callouts.) — to a paragraph in your document that the Letter Wizard changes, Microsoft Word may delete the drawing object. For example, if you anchor an AutoShape to a paragraph that you have formatted with the Date style, and you change the Date line on the Letter Format tab in the Letter Wizard, Word removes the AutoShape.
To restore your drawing object, click Undo
until the object reappears. Anchor the drawing object to a paragraph that is not a Letter Wizard element — such as the body of the letter — and then run the Letter Wizard again.
I can't use my letter template in the Letter Wizard.
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The template is not stored in the correct location For a template to be available through the Letter Wizard, you must store the template in the Templates folder.
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The template name does not contain "letter" or "ltr" For the Letter Wizard to recognize a template as a letter template, the template file name must contain "letter" or "ltr" — for example, "Form letter.dot" or "Marketing.ltr.dot."
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