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Troubleshoot master documents and subdocuments
Revising content Subdocument buttons are unavailable on the Outlining toolbar.
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Subdocuments might be collapsed in the master document When the subdocuments are collapsed, some of the buttons on the Outlining toolbar are not available. To use the buttons, click Expand Subdocuments
on the Outlining toolbar.
- Subdocuments might be locked When a subdocument is locked, you cannot modify it.
Customizing formats and layoutUpdating cross-document references My table of contents or index contains error messages instead of page numbers.
The table of contents or index is probably in a subdocument. To update such an index or table of contents, you must work on the subdocument from within the master document; you can't update it while working on it as an open subdocument. Close the subdocument that contains the table of contents or index, and then open the master document. Expand the subdocuments. Click anywhere in the table of contents or index, and then press F9 to update the page numbers.
Managing files When I created subdocuments, Word divided them at the wrong place.
When you create subdocuments, make sure that you select all of the text that you want to divide into subdocuments. The selection begins with the heading style or outline level you want to use to signify the beginning of each subdocument. Microsoft Word uses the first heading in the selection to determine where to create subdocuments. For example, if the selection begins with text formatted with the Heading 3 style, Word creates a new subdocument at each Heading 3 in the selection, even if the selection contains text formatted with the Heading 1 or Heading 2 style.
The master document can't find or recognize the subdocument.
You or someone else may have renamed the subdocument from Microsoft Windows Explorer. When you rename or move a subdocument, you should do so from within the master document (that is, you should open the subdocument from within the master document and then rename the file).
Opening or saving files Word won't save my master document and the subdocuments in it.
The maximum number of subdocuments allowed in a master document depends on the number of files you have open, the size of the files you have open, the number of programs you are running, the amount of computer memory, the operating system you are using, and other system configurations. If you reach this limit when you save the master document, Microsoft Word can't save your documents. You can:
- Cancel saving the master document, close other programs, and then try saving again.
- Convert some of the subdocuments into master document text, and then save the master document.
- Use an INCLUDETEXT field to insert the contents of one subdocument into another.
- Remove the subdocuments from the master document, and then save the master document.
You can then copy the text from the subdocuments into a regular Word document.
When I saved my master document to a different folder, the subdocuments weren't saved with it.
To work with a master document and subdocuments in a new location, first do the following:
- Display the master document in outline view (outline view: A view that shows the headings of a document indented to represent their level in the document's structure. You can also use outline view to work with master documents.).
- Open the subdocument that you want to save to a new location. If the subdocuments are collapsed, click the hyperlink of the subdocument you want to open. If the subdocuments are expanded, double-click the subdocument icon
of the subdocument you want to open. If you cannot see the subdocument icon, click Master Document View on the Outlining toolbar.
- On the File menu, click Save As.
- To save the copy in a different folder, click a different location in the Save in box, or click a different folder name in the folder list, or both.
- In the File name box, type a new name for the document.
- Click Save.
- On the File menu, click Close. Repeat steps 2 through 6 for each subdocument, and then save the master document to the new location.
I opened a subdocument, but I can't make changes to it.
The subdocument is probably locked, which means that you can view the subdocument but you can't modify it. Note that when the subdocuments are collapsed, all subdocuments appear locked. Microsoft Word locks a subdocument in the following cases:
- The master document is stored on a network location and another user opened the subdocument in order to view or edit it If you try to unlock the subdocument, Word displays a message. When the other user closes the subdocument, you can unlock the document and start working on it.
- The subdocument's author set a read-only file sharing option If the author set the Read-only recommended option, you can modify the subdocument if you click No when you open the document. If the author set the Password to modify option, you can't modify the subdocument unless you know the password.
- The master document is stored on a read-only file share In this case, you can't unlock the subdocuments.
I get the error message "The subdocument . . . is missing."
Microsoft Word cannot find the subdocument if any of the following is true:
- You move the subdocument to a different location relative to the master document.
- The subdocument is located on a network drive that is no longer valid.
- You delete or rename the subdocument file.
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