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Troubleshoot inserting frequently used text and graphics
 

ShowI typed the first part of an AutoText entry name, or a person's name or e-mail address, but Word doesn't display an AutoComplete tip.

  • To turn on AutoComplete, point to AutoText on the Insert menu, click AutoText, and then select the Show AutoComplete suggestions check box.
  • Make sure your AutoText entry name is four or more characters long. If it's not, you need to rename the AutoText entry.
  • You must type enough characters (at least the first four characters) to uniquely identify the AutoText entry name. For example, if there are entries named "company logo" and "company address," type company a to see the AutoComplete tip for the company address.
  • Your AutoText entry may contain graphics only. Try typing the entry name and then pressing F3.
  • In order to see an AutoComplete tip for person names and e-mail addresses, you must use Microsoft Word as your default e-mail editor. Then you must first send e-mail to a person so that you can see an AutoComplete tip for the person's name or e-mail address when you type it in a document. If you do not type the person's name or e-mail address in a document for some time after sending the e-mail, the name and address will automatically be removed from the AutoText list. The name and e-mail address will be added to the list after you e-mail the person again.

ShowI can't find an AutoText entry in the list.

  • The paragraph containing the insertion point might have a different style applied. When Microsoft Word displays AutoText entries on the AutoText menu (Insert command) or on the AutoText toolbar (toolbar: A bar with buttons and options that you use to carry out commands. To display a toolbar, press ALT and then SHIFT+F10.), the list includes only the entries linked to the style (style: A combination of formatting characteristics, such as font, font size, and indentation, that you name and store as a set. When you apply a style, all of the formatting instructions in that style are applied at one time.) of the paragraph that contains the insertion point or selection. To see a complete list of AutoText entries, point to AutoText on the Insert menu, click AutoText, and then look in the Enter AutoText entries here list.

  • The paragraph containing the insertion point might be in a different language. If you have turned on automatic language detection, the entries in the lists on the AutoText menu and the AutoText toolbar correspond to the language of the text that your insertion point is positioned in, while the entries listed on the AutoText tab in the AutoCorrect dialog box (Insert menu, point to AutoText, and then click AutoText) reflect the Normal template (Normal template: A global template that you can use for any type of document. You can modify this template to change the default document formatting or content.). For example, if you are typing French in the English version of Microsoft Word, the AutoText entries that appear on the menu and on the toolbar list will be in French, but the ones on the AutoText tab will be in English.

    To insert AutoText entries in the language you're typing in, use the AutoText menu (point to AutoText on the Insert menu) or the AutoText toolbar. To insert AutoText entries in the language version of Word that you are using, use the AutoText tab in the AutoCorrect dialog box.

  • Also note that if you insert an AutoText field by using the Field Options dialog box (Insert menu, Field command), the Field Options dialog box, like the AutoText tab in the AutoCorrect dialog box, reflects the language version of Word that you are using, not the language you are typing in.

  • The AutoText entry might be stored with a template other than the Normal template. If you stored AutoText entries in the Normal template — or in a template loaded for global use — the entries are available to all documents. If you stored AutoText entries in any other template, the entries are available only to documents based on that template.

    To make sure you're using the correct template, click Templates and Add-Ins on the Tools menu, and then click the Templates tab. The current template's name appears in the Document template box. If necessary, copy the AutoText entries you want into the current template.

ShowI want to share my AutoText entries with other people.

Security  Because AutoText entries are stored in files, do not use AutoText entries to store sensitive data in files that you distribute.

First, store the AutoText entries in a template (template: A file or files that contain the structure and tools for shaping such elements as the style and page layout of finished files. For example, Word templates can shape a single document, and FrontPage templates can shape an entire Web site.) and distribute the template to the members of your workgroup. Then, your co-workers can create documents based on the template. Or they can use the Organizer to copy the AutoText entries into their Normal templates (Normal template: A global template that you can use for any type of document. You can modify this template to change the default document formatting or content.). To use the Organizer, click Templates and Add-Ins on the Tools menu, click Organizer, and then click the AutoText tab.

Note  Do not distribute your Normal template; it will overwrite any existing AutoText entries stored in your co-workers' Normal templates.

ShowI can't copy AutoText entries between documents or templates.

Security  Because AutoText entries are stored in files, do not use AutoText entries to store sensitive data in files that you distribute.

Your access to the document or template (template: A file or files that contain the structure and tools for shaping such elements as the style and page layout of finished files. For example, Word templates can shape a single document, and FrontPage templates can shape an entire Web site.) to which you want to copy AutoText entries might be restricted in one of the following ways:

ShowAutoText entries appear in different languages or in the wrong language.

ShowI inserted a bookmark as an AutoText entry, and it disappeared.

ShowI can't find the e-mail signature category on the AutoText menu.

The e-mail signature is no longer available on the AutoText menu. For information about creating an e-mail signature, look in Microsoft Word Help for e-mail signatures.

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