Symptoms

You turned on the AutoSave or AutoRecover feature before your Microsoft Office program closed abnormally. However, when you start the program again, you don't see your changes in the recovered file or item.

Cause

The amount of new information that the recovered file contains depends on how frequently a Microsoft Office program saves the recovery file. For example, if the recovery file is saved only every 15 minutes, your recovered file won't contain your last 14 minutes of work before the power failure or other problem occurred.

Resolution

For information about how to change the AutoSave or AutoRecover save interval, see Avoid losing work when an Office program closes abnormally.

Find links to more information about file recovery in the See Also section.