If you use Outlook® for Macintosh® on a Microsoft Exchange Server and install Microsoft Office 2000 SP-2 (for Windows®), you will experience a change that affects the Outlook for Macintosh Inbox Assistant rules. After installing Office 2000 SP-2 for Windows, you need to remove the rules created by Outlook 2000 Rules Wizard from the Exchange Server mailbox, and recreate your rules with the Outlook for Macintosh Inbox Assistant.

Note   If you are updating Outlook 2000 for Windows with SP-2 and you do not use Outlook for Macintosh, install Office 2000 Service Pack Two (SP-2) Update Download Details for English as you normally would.

Note   If you need to use Outlook for Macintosh and Outlook 2000 for Windows on the same mailbox, Microsoft recommends using Outlook 2000 SR-1 for Windows.

Recreating rules for the Inbox Assistant

After running Outlook 2000 SP-2 for Windows on an Exchange Server mailbox, the Inbox Assistant rules cannot be retrieved. The Exchange Server mailbox for Outlook automatically upgrades the rules from the Inbox Assistant format, used by Outlook for Macintosh, to the Rules Wizard format used by Outlook SP-2 for Windows. The rules will continue to function as Rules Wizard rules, but you will no longer be able to add, remove, or change rules from Outlook for Macintosh.

To be able to add or change rules after installing Office 2000 SP-2 for Windows, you must delete the upgraded rules from the Microsoft Outlook 2000 SP-2 Rules Wizard and then recreate your Inbox Assistant rules from Outlook for Macintosh.

To delete rules from the Outlook 2000 SP-2 Rules Wizard:

1. On the Tools menu, click Rules Wizard.
2. Write down the current rules, so that you can refer to them when recreating the Inbox Assistant rules.
3. Select the rules you want to delete, and then click Delete.
4. Click OK to close the Rules Wizard.

To recreate your Inbox Assistant rules from Outlook for Macintosh:

1. On the Tools menu, click Inbox Assistant.
2. Click the Add Rule button, then recreate the rules.
3. Click OK to close the Inbox Assistant.

Note   If you run Outlook 2000 SP-2 for Windows again, you will need to repeat the workaround steps above.