Several of the Lync - Options dialog boxes allow you to customize your Lync alerts.
What do you want to do?
Make alerts more or less noticeable
If you’re missing IM alerts when they’re sent to you and you want to make them more prominent, try the following:
- Set your display so Lync will always be in the foreground. To do this, click the drop-down arrow next to the Options button, click Tools, and then click Always on Top.
- Confirm that Lync is set to send audible alerts. To do this, click the Options button, click Ringtones and Sounds, select Play sounds in Lync (including ringtones for incoming calls and IM alerts), and confirm that the other check boxes in the panel are not selected.
- Confirm that the volume is turned up on your computer speakers and other audio device(s).
- If you use multiple display monitors, make a practice of moving your Lync main window onto the monitor you’re working in.
- Consider choosing a more distinctive or more prominent IM alert sound than the default.
- Click the Options button, click Ringtones and Sounds, click the Sounds Settings button, and then click the Sounds tab.
- Drag the slider on the Program Events display panel down to the Microsoft Lync 2010 listings.
- Click Incoming Instant Message. The Sounds display at bottom of the window should read COMMUNICATOR_iminvite.wav.
- Now click the drop-down arrow next to it and sample some of the other sounds on the list.
- When you find a sound you want to use for incoming IM alerts, click Apply. (The Program Events display panel should now read Incoming Instant Message, and the Sounds panel should display the name of whatever .wav file you’ve selected.) Then, click OK. (You can also record your own .wav file for this purpose, and then browse to that file to select it as your IM alert.)
To turn off audible alerts for incoming calls and IM requests, do the following:
- Click the Options button, click Ringtones and Sounds, and then clear the Play sounds in Lync (including ringtones for incoming calls and IM alerts) check box.
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Set your Do Not Disturb options
If you are very busy, setting your status as Do Not Disturb is handy for reducing the number of interruptions you get. But you might still want to keep in touch with important contacts. You can make exceptions for contacts to whom you’ve assigned the Workgroup relationship (typically your closest co-workers).
Open the Alerts options window, and do one of the following:
- To hide all Lync alerts so that you cannot be interrupted when your status is set to Do Not Disturb, click Do not display alerts.
- To see only conversation invitations from Workgroup members and hide all other alerts when your status is set to Do Not Disturb, click Display only conversation alerts from people in my Workgroup privacy relationship.
- To see all alerts, but limit conversation invitations to those sent by Workgroup members when your status is set to Do Not Disturb, click Display all alerts, but only conversation alerts from people in my Workgroup privacy relationship.
Note If you have set your status to Do Not Disturb and you make a 911 call, your status automatically changes to Available. You can reset it at any time.
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Set an alert when you are added as a contact
By default, when someone adds you as a contact, you’ll receive an alert asking your approval. You can then add the contact to your Contacts list and assign a privacy relationship. If you prefer, you can choose to automatically approve such invite notifications. With this setting, the contact automatically is assigned the Colleagues relationship.
- Open Alerts options, and to stop being notified when someone adds you as a contact, clear the Notify me when someone adds me to his or her contact list check box.