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The Microsoft Lync Adoption and Training Kit provides IT Professionals, Help Desk and Support Professionals, and Trainers, guidance resources for accelerating the launch and adoption of Lync in their organization. This preliminary version of the kit represents a work in progress. At this time, it provides:
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- User education and training resources that can be customized and self-hosted on a SharePoint site or intranet site.
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- Templates for Launching Lync awareness materials, including email announcements, Lync posters and t-shirts, and a Launching Lync HTML sign-up form.
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The resources in this preliminary draft of the Lync 2010 Adoption and Training Kit are available for you to use as you see fit. Additional guidance on how to successfully launch Lync in your organization, including how and when to use the adoption and training resources, will be available in the coming months.
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To explore the available resources, use the Lync 2010 Resources menu to the right.
If you have feedback about which resources you found useful, any customizations you made for your launch, or additional resources and guidance that would help you launch Lync in your organization, please send us your thoughts via email.
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Note: Because the files that comprise the Awareness Resources are so large, they are not included in this download. These files are available as a separate download from the menu to the right.
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| What’s New Resources |
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Lync 2010 offers a variety of resources for educating users about Lync 2010 and its new features. You are welcome to download the videos and post them to a SharePoint site or intranet in your organization. You can also edit the What’s New articles to describe the particulars of launching Lync in your organization.
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| Quick Start Guides |
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Quick Start guides provide the basic steps for using Lync 2010 feature areas. Feel free to download and modify the Quick Start guides to meet the needs of your organization. The Quick Starts are provided in HTML format. The Download Package provides instructions that explain how to modify the Quick Start HTML files, or to convert them into Microsoft Word format.
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| Work Smart Guides |
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With Work Smart guides, you learn the fastest, most effective ways to use Lync to connect with others, share your thoughts and ideas, and manage your day-to-day communications. In short, these guides show you how to "work smarter." The Work Smart guides are provided in HTML format. The Download Package provides instructions that explain how to modify the Work Smart HTML files, or to convert them into Microsoft Word format.
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| Help and How-To Resources |
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Lync 2010 Help and How-To is a collection of online resources that provide quick answers and step-by-step instructions for common tasks. The following links open pages of the Help and How-To, arranged in category contains additional resources, including detailed instructions, Quick Starts, and Work Smarts. You are welcome to modify and host How-To articles on a SharePoint site or an intranet in your organization.
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| How-To Videos |
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These short (10 to 30 seconds in length) How-To videos provide a quick demonstration of how to perform common tasks, such as changing your presence and location.
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| Training |
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The following Lync 2010 Training modules are available for you to download. The modules are PowerPoint 2010 files, so you can easily modify them to meet the needs of your organization. They are suitable for self-taught, computer-based training, or you can use them in instructor-led training.
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| Instructor-Led Training |
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With these free instructor-led sessions, you can learn how easy it is to get started with Microsoft Lync by watching demonstrations and participating in hands-on activities. These highly interactive sessions are held in a virtual classroom setting several times a week.
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| Awareness Resources |
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To help you spread the word about adopting Lync 2010 in your organization, here are some templates you can use as the basis of email announcements, HTML forms for users to sign up for Launching Lync, and awareness posters and t-shirts.
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