The Microsoft Unified Communications 2007 R2 Adoption and Training Kit provides resources and guidance for IT Professionals, Helpdesk and Support Professionals, and Trainers to support end-users who use Microsoft Unified Communications Technologies. Content includes:
- IT Pro - Planning Checklist, Benefit Statements, E-Mail Campaign Samples, Success Metrics Examples, and User Education Materials
- Helpdesk - Planning Checklist, Frequently Asked Questions, and Troubleshooting Guides.
- Trainer - Planning Checklist, Quick Reference Cards, Tips and Tricks Flash Cards. How-to's, Getting Started Tours, and Web-based Tutorials and Training
Learn more about the Kit
Watch this short video to learn more about the contents and benefits of the Unified Communications Adoption and Training Kit.