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Office 365 Small Business
Power your business with best-in-class productivity services
Best for businesses with 1 – 10 employees
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What's included
Business-class email
Public website
Easy to set up and run
Works with the Office1 you already have. Get business-class email, a website, web conferencing, and document sharing, with no IT skills needed to manage it all.
Includes a 25 GB mailbox per user and shared calendars
Easy to build and maintain, with no additional hosting fees
Simplified web-based administration accessible from most devices
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Look as professional as you really are
Showing the world how professional your business is has never been so easy. Build an eye-catching website and use email branded with your own domain name and more.
- Stand out from the competition with enterprise-grade email and shared calendars. Attach your custom domain name to your email address to boost name recognition. Manage calendars across all your users to schedule meetings efficiently.
- Market your business with a website. Build your web presence with a site that’s easy to set up and update—with no additional hosting fees.
- Hold impressive online meetings. Meet customers and partners online with HD video conferencing and screen sharing.
Get big business IT—no expertise needed
Deploying, managing, and safeguarding Office 365 couldn’t be simpler with an easy-to-use, web-based admin console, industry-leading malware and spam protection, and a financially backed 99.9% uptime guarantee.
- No downloads required. Get started with your services right away.
- Connect all your employees fast. Set up users in seconds.
- Manage everything simply. Easily administer email accounts and set document-sharing and other access rules from anywhere.
Work with Office tools and services anywhere
Create, edit, and share files using a browser and access your email, meetings, and other services via the web, too. You can also use Office 365 with your desktop version of Office,* which gives you even greater flexibility.
- Work with your Office files when you’re on the go. Create, edit, and share Word, PowerPoint, and Excel files and OneNote notebooks online.
- Stay connected. Keep up to date with everyone’s changes in the same document, even if changes are made at the same time.
- Use your PC, tablet, phone, or a browser to get to what you need. Access email, schedule meetings using shared calendars and contacts, edit documents, and attend web meetings on most popular devices.
Office 365 Small Business includes:
| Email and calendars |
Use business-class email through a rich and familiar Outlook experience you can access from your desktop2 or from a web browser using Outlook Web App. Get a 25 GB mailbox per user and send attachments up to 25 MB.
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| Simple file sharing |
SkyDrive Pro provides 7 GB of storage for each user for virtually anywhere access to their documents. Share files with others inside and outside the organization and control who can see and edit each file.
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| Public website |
Design and maintain your own public website with no additional hosting fees. Use your own domain name to promote your brand. |
| Team sites |
Enable easy access and sharing of documents with 10 GB baseline storage plus 500 MB of storage per user. |
| Web Conferencing |
Host online meetings with audio and video using one-click screen sharing and HD video conferencing. |
| Instant messaging |
Connect with others via instant message and let people know your availability with your online status. |
| Reliability |
Get peace of mind knowing your services are available with a guaranteed 99.9% uptime, financially backed service level agreement (SLA). |
| Security |
Your data is yours. We safeguard it and protect your privacy. |
| Administration |
Deploy and manage Office 365 across your company, no IT expertise required. You can add and remove users in seconds. |
| Support |
Microsoft Support provides telephone and online answers, how-to resources, and connections with other Office 365 customers for setup and quick fixes. |
More details
To see all the features that are included, view the detailed service descriptions
Frequently asked questions
Office 365 Small Business supports a maximum of 25 users. If you have more than 25 users or think you will soon you might want to consider Office 365 Enterprise E1.
Office 365 Small Business works best with the latest version of Office, Office 2010, and Office 2011 for Mac. Office 365 works with slightly limited functionality with Office 2007. You do not need a desktop version of Office to use Office 365 Small Business. However, you will receive a much richer experience and be able to work offline if you do connect a desktop version of Office to the Office 365 services.
You can pay with all major credit cards, and your subscription amount will appear on your monthly credit card statement.
You can cancel your subscription at any time. However, depending on the product and the type of subscription you have, there may be a penalty for canceling before the end of your contract. For subscriptions with a month-to-month commitment, there is no penalty for cancelling your contract at any time. Subscriptions with an annual commitment may incur some penalties if canceled early. Office 365 Small Business subscriptions are available as a month-to-month commitment or as an annual commitment. Read the complete Microsoft Online Subscription Agreement.
Your data is yours. If you decide to cancel your Office 365 subscription, you can download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel. All the data associated with your Office 365 account is deleted 90 days after cancellation.
You can transition your account within service families, for example, from Office 365 Small Business to Office 365 Small Business Premium, or from Office 365 Enterprise E1 to Office 365 Enterprise E3 or E4. You cannot transition between Office 365 service families, that is, from an Office 365 Small Business plan to Office 365 Midsize Business or an Office 365 Enterprise plan, or vice versa. In order to change from a plan in one service family to another (for example, from a Small Business plan to the Midsize Business plan, or from the Midsize Business plan to an Enterprise plan), you must first cancel your account with the plan you currently have, and then sign up for a different one.
Note on domain names when you transition or change your account:
- When you transition your account within a service family, your domain name is transferred to your new account, whether you brought your own domain name to the Office 365 account or you set up a domain name with Office 365.
- When you change to a plan in a different service family:
- If you brought your own domain name to use with Office 365, that domain name will be available as soon as you sign up for your new subscription plan.
- If you set up a yourcompany.onmicrosoft.com domain name with your Office 365 account, you have to wait 90 – 180 days before that name is available for your new subscription plan. If someone else has taken the yourcompany.onmicrosoft.com domain name during that time, you can’t use it.
Get more details about domain names and how to transition your plan within a plan family or change your plan to a different service family.
You can mix Office 365 plans only within their respective service families. Office 365 Small Business can be combined with Office 365 Small Business Premium, for example, but not with Office 365 Midsize Business, the Office 365 Enterprise plans, or the standalone offers, such as Exchange Online. The same applies to Office 365 Midsize Business, which cannot be combined with Office 365 Small Business plans, Enterprise plans, or the standalone offers.
Customers who want the greatest flexibility can purchase Office 365 Enterprise plans, which enable you to combine the Office 365 Enterprise E1, E3, and E4 plans, the Office 365 Enterprise K1 plan (for kiosk workers), and the full range of standalone offers (for example, Exchange Online, SharePoint Online, and Lync Online).
Microsoft experts are trained IT and development companies that can help you move to Office 365 or develop custom solutions for your business. You can find a listing of all of our Microsoft experts in Microsoft Pinpoint.
"The cloud" is a friendly way of describing web-based computing services that are hosted outside of your organization. When you use cloud-based services, your IT infrastructure resides off your property (off-premises), and is maintained by a third party (hosted), instead of residing on a server at your home or business (on-premises) that you maintain. With Office 365, for example, information storage, computation, and software are located and managed remotely on servers owned by Microsoft. Many services you use every day are a part of the cloud—everything from web-based email to mobile banking and online photo storage. Because this infrastructure is located online or “in the cloud,” you can access it anywhere, from a desktop, PC, laptop, tablet, smartphone, or other device with an Internet connection.
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Find out more
"By using Office 365, we are getting big-business tools at a small-business expense."
——Jeffrey Stewart
Bea's Insurance
Other Office 365 plans for business
Office 365 Small Business Premium
For businesses that need the latest desktop version of Office in addition to cloud services
Office 365 Midsize Business
For businesses that need more advanced IT functionality
Office 365 Enterprise
For businesses that need more advanced BI, email, and voice capabilities
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