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Troubleshoot PivotTable or PivotChart view
 

ShowTroubleshoot PivotTable view

ShowWhen I change the layout, data takes a long time to appear.

If the PivotTable view (PivotTable view: A view that summarizes and analyzes data in a datasheet or form. You can use different levels of detail or organize data by dragging the fields and items or by showing and hiding items in the drop-down lists for the fields.) takes a long time to calculate, you can make several changes to the layout at one time and then retrieve the data when you are finished making changes.

  1. Press ESC to cancel the calculation. The view then displays only the names of the fields.

  2. Change the layout, adding and moving as many fields as you want.

  3. To retrieve and calculate the data for the new layout, click Refresh Button image on the PivotTable toolbar.

ShowI can't display items or detail data.

Expand indicators might be turned off    If you don't see the Plus box boxes to the left of items of data in row and column fields, make sure the expand indicators (expand indicator: A button that is used to expand or collapse groups of records; it displays the plus (+) or minus (-) sign.) are turned on.

Items might not be available    When an item of data is at the lowest level, the item does not have the Plus box box beside it, even when you turn on the expand indicators.

ShowFields are present, but all the data is missing.

You canceled a refresh operation. To display the data, click Refresh Button image on the PivotTable toolbar.

ShowData is missing after I copy data in PivotTable view into Excel or Word.

When you copy data in a PivotTable view (PivotTable view: A view that summarizes and analyzes data in a datasheet or form. You can use different levels of detail or organize data by dragging the fields and items or by showing and hiding items in the drop-down lists for the fields.) to the Clipboard and paste it into Microsoft Excel or Microsoft Word, only visible rows and columns are copied. Any data that you have hidden or filtered out is not copied.

Before you copy data, turn off filtering to show all data in the PivotTable view, and display the detail data that you want copied.

To avoid having to show all the data first, you can export, rather than copy, the contents of the PivotTable view. When you export a copy of the view to Excel, all of the data is automatically included, with the same filtering in effect. You have the same access to additional fields in the underlying record source that you do in the PivotTable view, and you can change the filtering in Excel. From Excel, you can then copy data to Word or other programs. For information about working with PivotTable reports in Excel and publishing them to a Web page, see Help in Excel.

ShowA cell displays ##### instead of a number.

When a number is too wide to fit in a cell, the PivotTable view (PivotTable view: A view that summarizes and analyzes data in a datasheet or form. You can use different levels of detail or organize data by dragging the fields and items or by showing and hiding items in the drop-down lists for the fields.) displays number signs instead of the number. You can fix this in any of the following ways:

  • Make the column wider so that the entire number fits.

  • Make the font smaller if you don't want to widen the column.

  • Change the number format to one that takes up less space.

ShowTotal fields in my PivotTable view have asterisks next to them.

When you set the option to include all items in totals, asterisks (*) appear next to the caption of the total fields (total field: A field that summarizes data from the underlying record source. A total field might use a summary function, such as Sum or Count, or use an expression to calculate summary values.) to indicate that the totals include any hidden items in addition to the displayed items.

If you want to omit data that is hidden by filtering from subtotals and grand totals, you can set an option to include only displayed data. This option also hides the asterisks.

ShowTroubleshoot PivotChart view

ShowI can't find the command or option I want.

If you cannot locate the command or option you want in the Properties dialog box, it could be because you don't have the necessary item selected in the chart. To make sure you have the correct item selected, click the General tab in the Properties dialog box, and then in the Select box, click the chart item you want to work with. Options for that chart item will then appear in the Properties dialog box.

ShowText is missing along the category (x) axis of the chart.

There might not be enough room in the chart to display all of the axis labels. If some of the category names aren't visible along the category (x) axis of the chart, try the following:

  • Use a smaller font size for text on the category (x) axis.

  • Shorten the category names in the source data.

ShowMy xy (scatter) chart does not use the right values along the category (x) axis.

If your category (x) axis displays numbers such as 1, 2, 3, and 4 instead of the values you want, you might have created a line chart instead of an xy (scatter) chart. Click Chart Type Button image on the PivotChart toolbar, and then click XY (Scatter) in the Chart type box. If you want lines to connect the data markers, click one of the subtypes that has lines.

ShowI can't move or resize chart items with the mouse.

Chart items (such as the legend, plot area, data labels, and titles) can't be moved or resized with the mouse. However, many chart items can be moved by using the Position or Placement settings on the appropriate tabs in the Properties dialog box. For example, you can rotate or flip the plot area of a chart, and you can pull out slices in pie or doughnut charts. You can also resize the font that's used in axis labels, data labels, titles, and the legend; and you can resize the data markers in some types of charts. Other chart items are resized automatically when the size of the chart changes.

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