As a salesperson, you understand the value of sales contact management. You also know that to work effectively, you need to manage more than contact information. You need to track activities and conversations with each contact. And you need to share your Microsoft Outlook® 2003 contact information with other members of your team. You can accomplish this by using the Contacts folder in Outlook 2003 and a Microsoft Windows® SharePoint® Services 2.0 site.

The Contacts folder in Outlook 2003 is your e-mail address book and information storage space for the people and businesses that you want to communicate with. Use the Contacts folder to store e-mail addresses, street addresses, multiple phone numbers, and pictures—even birthdays or anniversaries.

After you have your contacts organized in Outlook 2003, you can use SharePoint Services to help you manage them on an intranet or extranet site. You can link and update contact lists between a SharePoint Services site and your Outlook contacts.

Use the following information and tools to manage and share your sales contact information more efficiently.

• Use Outlook Contacts to manage sales leads effectively (Article)
  Learn to organize your sales contact information in Outlook 2003 so that you can turn leads into sales.
• Store and manage contact information (Article)
  Learn how you can use Outlook 2003 and a SharePoint Services site to store contacts and share them with your team.
• Contact management database (Template)
  Use this Access 2003 template to organize your contact information.
• Customer management list (Template)
  Organize your customer information with this Excel list.