Need some help with Access? Don't know what to do with that pesky error message? Or where to find that update or add-in?

While you are probably not alone in trying to find the answers, some issues are more common than others. We looked at the top requests made by Access customers to the Microsoft Support Center during the most recent quarter, and put together this article. It includes pointers to content that will help you tackle 10 common issues that most Access users come across at one time or another.

This article is not intended to be a one-stop shopping experience for all Access issues and problems. If you don't find the information or solution for an issue you are facing, trying searching the Access home page or the Knowledge Base articles on the Microsoft Support site. There's a wealth of information out there.

Top customer issues

• About installing Jet 4.0 Service Pack 8 or later
• "You must install the Microsoft Access 2.0 Converter in order to convert this file"
• Troubleshoot the security messages that appear when you open a file in Access 2003
• Download the Microsoft Snapshot Viewer
• "Microsoft Access couldn't print your object"
• "You must set a default printer before you design, print, or preview"
• About database design and normalization
• "No Access license on this machine" when I start Access
• "ActiveX® component can't create object"
• "Error accessing file" or "This action will reset the current code in break mode"