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Troubleshoot distribution lists
 

ShowI get an error message when I save my distribution list.

  • You must give a name to your distribution list.
  • Depending on your e-mail system, there may be size limits to distribution lists. If your e-mail server tells you that your distribution list is too large to save, you can create smaller distribution lists and include them in the large distribution list. You can also save a distribution list to a contacts folder.

    ShowHow?

    1. Open the distribution list you created.
    2. On the File menu, click Move to folder.
    3. In the Folders list, click a folder to move the distribution list to, or click New to move to a new folder.

ShowI created a distribution list, but I don't see it in my folder.

Distribution lists are saved in your Contacts folder, marked with Icon image.

ShowA contact I deleted still appears in my distribution list.

You need to update your distribution list. Open the distribution list, and then click Update Now.

ShowThe e-mail addresses in my distribution list don't work.

ShowI can't hide the names in my distribution list.

When you use a distribution list, the names of all the people on the distribution list will appear in the To field of everyone's message.

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