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Use the keyboard to work in Outlook

Use keyboard shortcuts in Outlook
Learn how to work in Microsoft Office Outlook with the keyboard rather than the mouse. Find out how to use keystrokes to manage your e–mail, calendar, and contacts.

About this course

This course includes:

  • Three self-paced lessons and three practice sessions for hands-on experience.
  • A short test at the end of each lesson; tests are not scored.
  • A Quick Reference Card you can take away from the course.


After completing this course, you will be able to use many features of Outlook without using the mouse, including:

  • Use keystrokes to read, send, forward, file, and reply to messages.
  • Attach files to outgoing messages and open attachments in incoming messages.
  • Manage appointments and meeting requests.
  • Amend and add contacts to the Contacts folder.

Before you begin

You should take the course Work with the keyboard or already know about keyboard shortcuts for menus and toolbars. (Although this course concentrates on specific keyboard shortcuts, menus and toolbars are mentioned when there is no specific keyboard shortcut for an action.) Also, you should know how to access the complete list of keyboard shortcuts in the Help topics.

Note    This course will give you a sound background on using the keyboard for the most common tasks performed in Outlook, but it doesn't cover everything you can do with the keyboard. Also, some keyboard shortcuts have been listed with handy tips for remembering them, but you can have fun thinking up your own ways of memorizing the shortcuts (it's always best to use the things that help you to remember, even if they are a bit silly).

Did you know you can go to your calendar by pressing CTRL+2? Or read messages, make appointments, and save contact details all with just the keyboard? There are many reasons why people prefer using the keyboard rather than the mouse in Outlook; they include speed, ease of use, physical disabilities, and versatility.

To learn more about this course, read the overview in the center of this page or the table of contents in the left column.

When you're done reading this page, click Next to start the first lesson.

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