Best practices for joining a Lync 2010 Meeting
The following best practices help you have a smooth and enjoyable meeting experience with Lync 2010.
Prior to your meeting
- Log into your meeting at least 10-15 minutes in advance, to have time for troubleshooting or help your attendees get set up if necessary.
- Before the meeting, upload your presentation slides, and familiarize yourself with the presentation tools, such as application sharing and PowerPoint management controls.
- Before the meeting, decide if you’ll be using computer audio (Lync integrated audio and video) or a phone for the audio portion of your meeting.
- If you are using Computer Audio (Lync integrated Audio and video), test your audio device as soon as you logged in to the meeting. In your meeting, on the menu bar, click Settings and then click Audio Device Settings. On the Audio Device tab, check and adjust your speakers and microphone.
- If you are using a phone for the audio portion of your meeting, take advantage of the Lync Call Me feature. On the Join Meeting Audio window, select Call me at and type the phone number you want to be called at. Using this feature you do not need to enter the meeting ID or a PIN.
Use quality audio devices
If possible, use a headset, instead of your PC built in microphone and speakers, to provide the best quality sound. For more information contact your IT department. For a list of devices that are optimized for Lync, see the list on Microsoft TechNet at Phones and Devices for Microsoft Lync 2010.
Audio quality is highly dependent on the condition of the network. Use a wired network connection and make sure you switch off wireless on your PC.
Note: Some of the features introduced in this course, may not be available to you depending on your company’s configuration. For example, some of the tools are only supported if your company is federated with another company or is configured with Lync Enterprise Voice.
Lync Enterprise Voice
A voice option to enhance or replace traditional phone systems, and includes calling features, such as: call a contact, hold, forward, transfer, divert, park, retrieve, voice mail, conferencing, and calls to and from the public switched telephone network (PSTN).
For more details, please see: Microsoft Lync 2010 Enterprise Voice.
Your organization IT department may decide to create a federated relationship with other companies, which is a virtual alliance that allows you to add users from other organization to your contact lists, send them instant messages, invite them to audio calls, video calls, or conferences, exchange presence information, or easily escalate person-to-person sessions to multi-person conferences. Please contact your IT department with any questions regarding the tools and availability.
For more details, please see: Lync 2010 Federated Communications and Public Networks.