When you purchase Office 365, you choose either to pay by credit card or pay by invoice. After you make this choice, changing your payment method – from credit card to invoice or invoice to credit card – is probably not as easy as you’d like, but it can be done by calling support and going through the purchasing process again. If you chose the credit card payment method, make sure you keep your credit card information up-to-date.
Note If your Office 365 subscription costs under a certain amount of money (this amount varies by service location), the invoice payment method is not available as an option. If your subscription costs over a certain amount of money, you will have the option to pay by invoice. A credit check may be required for larger invoice payments.
To change your Office 365 payment method
- Call billing support.
- Wait while the support agent puts your subscription in a “canceled – reduced functionality” or “expired” state. Don’t worry, your users will still be able to use their services during this time.
- While on the phone with the service agent, purchase a new subscription and, during checkout, choose the payment method you want to switch to.
After you complete these steps, your payment method will be changed and your users will continue to have the same license assignments as before.